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Genesis10 is seeking a Business Analyst for a contract with our client in Eden Prairie, MN. 100% Remote. Key Responsibilities: Previous electronic health record Athena experience. Troubleshoot all aspects of Athenahealth Familiarity with modern technology and application support through education or practical experience. Highly driven and self-motivated to meet expectations. Ability to work independently and in a team based environment. Ability to analyze data, make decisions, problem solve, and clearly communicate solutions Participation in build, configuration and testing of the athenahealth application features and functions. Assist in onboarding new practices to the Athenahealth application Provide electronic health record support. This includes, but not limited to, resolving issues, making changes, working on enhancements to the system and writing documentation. Provide recommendations on how to improve EMR/EHR documentation and workflows Data Confidentiality/Security Maintain confidentiality of sensitive information at all times. Application Upgrades and Implementations Responsible for activities related to application upgrades and implementations: review and validation of functionality and reporting of issues; identify new functionality and hardware requirements as assigned; ability to create test plans. Maintain data quality at all times. Report Writing/Analysis Ability to write, analyze and make basic modifications to reports. Second and Third Level Support (Including Maintenance Activities) Ability to triage support issues and escalate accordingly. Partner with team members to troubleshoot support issues. Vendor Relationships Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary. SDLC (System Development Life Cycle) Have a fundamental knowledge of the system/application development life cycle. Required Basic Qualifications: Process Improvement Review and validate existing processes. Documentation Complete documentation/flow charting of system builds and maintaining the team's existing documentation. Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members. Update all project management and time tracking tools accordingly. Communication Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects. System Integration Responsible for individual assigned tasks and validation of testing with system integration. Ability to modify existing test plans. Interactions with Others Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with the team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approaches when necessary. Compensation: Hourly W2 pay rate $55.00-$60.00 We have access to additional contract, contract-to-hire, and direct hire positions with various rate ranges. If you have the described qualifications and are interested in this exciting opportunity, apply today! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis 0 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran