Job Information
Northern Light Health #62071 - Secretary/CNA in Ellsworth, Maine
Northern Light Maine Coast Hospital
Department: Emergency Department
Position is located: Northern Light Maine Coast Hospital
Work Type: PRN - Per Diem
FTE: No Hours Assigned
Work Schedule: Variable
Summary: Under direction of the Charge Nurse, completes tasks that support the care of patients presenting to the Emergency Department.
Responsibilities:• Demonstrates welcoming atmosphere at desk exhibited by rapid response to inquiries and appropriate non-verbal communication • Communicates all pertinent information to charge nurse • Contacts Charge Nurse via phone if not at desk • Informs Charge Nurse and provider regarding patient concerns • Closes loop by communicating data back to nurse when collected • Maintains a clean, orderly department including but not limited to: • All rooms and carts stocked appropriately • Ordering supplies accurately and uses order sheets • Notifies housekeeping or places work orders for issues • Puts stock away and keeps hallways clear • Splints applied appropriately and checked by nurse or provider • Obtains finger stick blood sugars per policy and reports results • Obtains vital signs on patients and reports results • Transports patients to departments/tests when asked • Assists with precepting and training of new staff • Identifies learning needs and seeks appropriate training • Answers telephone promptly stating name and department • Handles requests efficiently and with courtesy • Reports family concerns/complaints through chain of command • Documents patient care in a timely manner • Reports to nurse or provider staff quickly if change in patient's condition or symptoms • Participates in unit specific quality improvement • Complies with procedures involving the psych population • Reads emails and refers questions to Nurse Manager • Manages volume proficiently and is able to prioritize tasks if necessary • Shows motivation and initiative by completing tasks without prompting • Performs EKG's if and phlebotomy as indicated • Communicates near misses or process improvements • Is involved in data gathering and has communicated status and outcome when asked • Participates in patient satisfaction initiatives • Washes hands or pumps in and pumps out before and after patient care • Assures that patient is undressed appropriately for complaint • Assists in routine uncomplicated treatments • All equipment and stocking checklists are complete and accurate • Maximizes the use of safe patient handling equipment • Complies with The Joint Commission standards and quality indicators
Competencies and skills:
Essential:* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Credentials:Essential: * Certified Nursing Assistant (Active on the Maine CNA Registry)
Education:Essential: * High School Diploma/General Educational Development (GED)
Working conditions:Essential:* Lifting, moving and loading less than 20 pounds.
Position #62071 - Secretary/CNALocation Req ID null