Job Information
Greater Southern Tier BOCES NETWORK TECHNOLOGY SPECIALIST, REGIONAL: CONTINUOUS RECRUITMENT in Elmira, New York
Applications are continuously being accepted for this position
and may be used to fill vacancies which may occur within GST BOCES Region
LOCATION: MULTIPLE LOCATIONS
Full-time position (1.0 FTE), 8 hours per day, 12 months per year; Competitive Civil Service Position
Provides PC desktop troubleshooting and support of networked computers
Configures, installs and supports computer workstations, and peripheral equipment, including Interactive Boards and network printers
Trouble-shoots technology-related problems at the end-user level and provide desktop support of networked computers
Provides maintenance in a timely manner in response to user requests.
Documents computer maintenance, and installs, through a help ticketing and inventory systems.
Provides customer support on networked applications
Acts as liaison between customer, programmers and LAN Support staff.
Provides recommendation and creates requisitions on behalf of customer to purchase hardware and software.
Performs other duties as assigned
Job Qualifications
This is a competitive Civil Service position. The selected candidate must possess this title or be among the top three of a current, binding Civil Service list for the title or if no binding Civil Service list be in the top three after taking the required Civil Service exam for the title.
Graduation from a regionally accredited or New York State registered two (2) year college with an Associate's Degree in Computer Science, Information Systems, or a related field; OR
Completion of sixty (60) college credit hours, fifteen (15) of which shall have been in Computer Science, Information Systems, or a related field; OR
Graduation from high school or possession of an equivalency diploma and completion of a one (1) year business certificate program that includes computer coursework and either: 1) 30 college credits, or 2) one (1) year of experience working in a business setting requiring the use of personal computers and multiple software OR
Graduation from high school or possession of an equivalency diploma and two (2) years’ experience in installation and support of personal computers, computer applications, LANS/WANS and/or data communications; OR
A satisfactory equivalent combination of training and experience.
*NOTE: The BOCES' Computer Network Technology (Career & Technical Education) program and other programs from other states similar to the BOCES' Computer Network Technology (Career & Technical Education) program have been deemed equivalent to the one-year business certificate program that includes computer coursework.
Good Communication skills (written and interpersonal) required.
Ability to troubleshoot, maintain and support networked PC’s and Windows based servers required.
Must have working knowledge of Windows 7/10, Windows Server 2008/2012/2016, Hyper-V, MS Office Suite, Apple iPads and PC configuration.
Experience working with Microsoft System Center.
Sound oral and written communication skills, a high degree of logical reasoning and resourcefulness; sound judgment; tact; patience and physical condition.
Salary: $32,000 - $40,000, dependent on related work experience. Plus, comprehensive benefits package.
Civil Service Title: NETWORK TECHNOLOGY SPECIALIST
Job Number: CSC: NTS-CR