Job Information
DISH Network Sr. IT Manager - Middleware Application Administration in ENGLEWOOD, Colorado
Company Summary
DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
We are seeking a highly skilled Senior Manager to lead our operational support team responsible for middleware technologies and site reliability. The ideal candidate will possess deep expertise in middleware technologies such as webMethods, GemFire, Apache Tomcat, Apache HTTPD, and Kafka, along with a strong background in site reliability engineering. The role requires strategic thinking, effective leadership, and hands-on technical proficiency to ensure the stability, scalability, and performance of our critical systems. Familiarity with Kubernetes and docker cluster management is considered a significant advantage.
Key Responsibilities:
Leadership:
Provide strategic direction and leadership to the operational support team
Foster a culture of collaboration, innovation, and continuous improvement
Mentor and develop team members to enhance their skills and capabilities
Establish and track key performance indicators (KPIs) to measure team effectiveness
Middleware Technologies Management:
Oversee the configuration, deployment, and maintenance of middleware technologies including webMethods, GemFire, Apache Tomcat, Apache HTTPD, and Kafka
Ensure high availability, reliability, and performance of middleware platforms
Implement best practices for monitoring, troubleshooting, and optimization of middleware systems
Collaborate with development teams to design and implement scalable and efficient middleware solutions
Site Reliability Engineering:
Lead efforts to enhance the reliability, availability, and performance of production systems
Implement robust monitoring and alerting mechanisms using tools such as Logz.io and Dynatrace
Drive incident management and resolution processes to minimize downtime and service disruptions
Develop and maintain disaster recovery and business continuity plans for critical systems
Cross-functional Collaboration:
Work closely with other teams including development, infrastructure, and security to align operational objectives and priorities
Participate in architecture reviews and contribute insights to optimize system design and performance
Collaborate with vendors and external partners for contract renewals and to evaluate new technologies and solutions
Continuous Improvement:
Identify opportunities for automation, optimization, and efficiency gains in middleware and site reliability operations
Lead initiatives to streamline processes, reduce manual efforts, and enhance system resilience
Stay abreast of industry trends and emerging technologies related to middleware and site reliability engineering
Skills, Experience and Requirements
Education and Experience:
Bachelor's degree in Computer Science, Engineering, or related field
Master’s degree preferred
Proven experience (6+ years) in managing middleware technologies such as webMethods, GemFire, Apache Tomcat, Apache HTTPD, and Kafka
Skills and Qualifications:
Strong background in site reliability engineering with expertise in monitoring, alerting, incident management, and disaster recovery
Experience with Logz.io and Dynatrace or similar monitoring and observability tools
Familiarity with containerization and orchestration platforms, with experience in Rancher being a plus
Excellent leadership, communication, and interpersonal skills.
Ability to thrive in a fast-paced and dynamic environment, prioritizing tasks effectively and driving results
Strong analytical and problem-solving abilities, with a proactive and collaborative approach to addressing technical challenges
Salary Ranges
Compensation: $110,110.00/Year - $157,300.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.