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Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard w

This position will be located in: Albertville , MN or Maple Grove, MN or Fargo, ND or Chicago, IL, or Phoenix, AZ or Kansas City, MO or Nashville, TN or Charlotte, NC *Remote work opportunity ideally near a city with a major airport within the US.

Job Summary

Supports the functions of the Demand Generation department in managing assigned customer account relationships and focuses on opportunity prospects and accounts. Promotes company products, services and capabilities to maximize customer sales potential. Develops new accounts, inputs cost savings documentation, coordinates demand generation strategies with preferred vendors, actively manages and directs company sales and support resou

Responsibilities

Essential Functions Meets or exceeds the demand generation goals which are established. Infiltrates and grows current and prospect medium opportunity accounts by identifying new capabilities and cross-sell opportunities. Meets and exceeds daily outreach expectations through a consistent process in a structured account planning environment. Identifies targeted opportunities that align to active promotions and new / increased capabilities. Prospects, validates, and converts new opportunity prospects by identifying and targeting appropriate influencers and positioning company appropriately vs. competition. Translates customer business objectives into a company differentiated advantage by understanding desired customer business outcomes. Keeps current with company offerings, value advantage, & competitive landscape. Guides high opportunity accounts to Senior Account Manager when appropriate. Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required. Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well. Inputs TCCM cost savings documentation that is relevant to the assigned customer base. Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer. Coordinates demand generation strategies with preferred vendors to maximize customer sales potential. Actively manages and directs company demand generation and support resources to maximize the sales and profit potential in support of all products, markets and specialist team opportunities. Participates in and advises demand generation management on the implementation and success of marketing plans and strategies. Provides input to other demand generation and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures and market / customer potential. Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, electrical code requirements, inventory requirements, and other related sales, marketing and service functions. Non-essential Functions Advises Customer Financial Services staff on changes in customer credit worthiness or change in management/ownership and coordinates to resolve customer billing issues. Penetrates and grows rest of market opportunity as needed. May develop quotations for customers within the company profit objectives and guidelines. Leads and attends demand generation and product meetings, technical training programs, and trade shows, as required. Entertains clients as needed. Other duties as assigned by leadership.

Qualifications

Four-year business, sales, marketing or trade degree or the equivalent in related work experiences. Tw -years of prior distribution, customer service, marketing, quotation or sales experience preferred. Experience with contract negotiation. Experience with presenting in front of a large group. Ability to read, write and speak in English required. Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email, and preferred SAP software.

Skills and Abilities

Consistently provides responsive, quality service to meet and exceed customer expectations. Technical competence in understanding electrical systems. Excellent interpersonal, written and verbal communication skills. Ability to effectively plan and organize. Excellent customer service skills include being competent, accurate, responsive and engaged. Ability to read a one-line diagram (electrical drawings)

Physical Requirements