Job Information
Weingartz Retail Sales Assoiciate in Farmington Hills, Michigan
Weingartz has a 75-year reputation as an industry leader and great place to work. We provide a family-oriented environment to build a career and are honored to have many employees that have been with us for 20-plus years. We are still growing quickly and have stable leadership, top brands, on-the-job training, and an exceptional team. We are looking to invest in expanding our employment base to continue our growth. We are an equal-opportunity employer. Find more information about our company and history at www.weingartz.com.
Why You'll Love Working Here
- Long-term opportunity in a growing, family-oriented company, and paths for advancement as skills grow.
- Excellent pay and world-class benefits.
- Regular performance reviews and feedback with leadership that wants to help you progress in your career.
- Work in a friendly and relaxed environment that promotes continuous learning and development.
- 100% Employer Paid Medical Insurance, Dental, Short-Term Disability, and Life Insurance.
- Additional Voluntary Benefits Offered: Vision, Long-Term Disability and Additional Life Insurance.
- 401(k) with 100% Employer match up to 3% employee contribution + 50% Employer match up to an additional 2% of employee contribution.
- Tuition Reimbursement Program, Employee Referral Program, Employee Discounts, Employee Assistance Programs.
- Employer Provided Asset Health Wellness Program activities offered to earn HSA Contributions & prizes.
- Competitive paid time off package offered, in addition to 6 annual paid holidays.
*What to Expect *
- A company that puts a very high value on expertise and customer satisfaction and gives our Representatives the tools and authority to make good decisions for our customers.
- Lots of opportunities to grow in the position and paths for advancement as skills grow.
- Regular performance reviews and feedback with leadership that wants to help you progress in your career.
Responsibilities:
- Welcomes customers as they enter and thanks them as they leave.
- Retail floor sales of all handheld equipment, walk-behind equipment, lawn and garden tractors, and zero-turn riders to homeowners.
- Builds customer confidence by making the store experience interactive, engaging, and reassuring effectively using store displays and interactive devices for customers.
- Maximizes customer experience by "solving the whole problem" (as opposed to pushing products); Identifies customer needs and directs them to an appropriate product; Uses suggestive selling and recommends items that will appeal to customer budget and needs.
- Answers any questions the customer may have. Handles customer inquiries as they relate to product offerings, pricing, billing etc.; Handles customer escalations.
- Assisting customers to make decisions about equipment based on their needs and desires. Interactions happen in-store, on the phone, and via email and text.
- Following up on quotes and past sales to maximize sales opportunities.
- Demonstrating the safe and effective use of equipment to customers.
- Knows the product's specifications, price, function, and how it compares to similar competing products.
- Maintains showroom appearance including cleanliness of equipment, floors, and displays, completeness of displays, proper tagging and point of sale merchandising.
- Loads customer equipment and gives demonstration of purchased equipment and prepping of handheld equipment.
Requirements
Excellent verbal and written communication skills.
Prior sales experience is pr