Job Information
STEPS Administrative Support Specialist in Farmville, Virginia
[JOB DESCRIPTION
**[Administrative Support Specialist
**[FLSA: Full-Time Professional/Non-Exempt
[As this position may be the first introduction to STEPS the general public may have, it is imperative that the individual filling this position recognize the essential role he/she plays in the success of this organization. He/she will be responsible for greeting guests/customers, receiving request for services, data entry and overall office management. This position is responsible to and supervised by the Vice President of Workforce Development.
[DUTIES:]{arial=""}]{arial=""}]{arial=""}]{arial=""}]{arial=""}
- Responsible for general office management and customer service.
- Responsible for answering the telephone, directing and screening calls, processing request for services, and relaying messages/internal and external customer skills are a requirement.
- Responsible for greeting visitors and routing appropriately.
- Responsible for Word, Excel, EmpowOR, HMIS and data entry skills.
- Responsible for coordinating the maintenance and repair of office equipment.
- Responsible for taking a monthly inventory and compiling a list of needed office and facility supplies.
- Responsible for maintaining an accurate filing system for program services as needed.
- Responsible for seeing that the outgoing mail is taken to the Post Office each afternoon.
- Responsible for addressing questions or requests from customers and the public.
- Responsible for providing general administrative support to all levels of professionals.
- Responsible for ensuring that the common areas in the office are equipped with required office supplies and literature as appropriate.
- Responsible for performing other duties as assigned.
- Responsible for being the Safety Coordinator for SMI Way.
- Responsible for keeping up with maintenance and documentation on the vehicles at SMI Way.
- Responsible for collecting an checking timesheets bi-weekly.
- Responsible for ensuring a seamless flow of service delivery and quality assurance efforts are maintained.
**[QUALIFICATIONS:[ Any combination of knowledge, skill, and ability needed to complete the assigned tasks. High School degree required and prefer individual with strong computer/data entry skills. Combination of education and related work experience will be considered.
[PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS[:]{arial=""}]{arial=""}]{arial=""}]{arial=""}**
Skill in communicating in spoken conversation - adequate volume speech.
[Skill in writing/reading.]{arial=""}