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Aspen Dental Patient Care Technician in Fayetteville, New York

WellNow Urgent Care℠ is here to help our patients get well. Founded as Five Star Urgent Care in 2011 by Dr. John Radford, we rebranded as WellNow Urgent Care in 2018 to better reflect our mission of offering the care you need with the convenience you crave for all non-life-threatening injuries and illnesses. With new center openings, and the acquisitions of MASH and Hometown Urgent Care, our footprint has grown to 85+ locations throughout New York, Ohio, Illinois, and Michigan. Our growth-focused model positions us as one of the fastest-growing providers of quality urgent, virtual, and occupational care – contributing to our Urgent Care Association accreditation, a designation earned by just 10% of urgent care facilities. To keep our promise of being healthcare at its most convenient, our centers are open daily for walk-ins or check-ins as early as 7 am until as late as 11pm, with 24/7 virtual care. Join our team of remarkable providers, be trained to accurately diagnose and treat a wide range of ailments, and play an integral role in encouraging our PULSE values.

We offer competitive pay and exceptional benefits that include:

  • Free urgent care visits for employee and immediate family members!

  • 401K plan with generous company match!

  • Monthly bonus opportunity, with ability to earn up to an additional $3,600 per year!

  • Responsible for taking patient history and obtain vital signs

  • Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing

  • Perform necessary phlebotomy for collection of laboratory samples

  • Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples

  • Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels

  • Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave

  • Schedule and coordinate necessary records for ancillary care for patients

  • Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation

  • Maintain confidentiality with all patient information (HIPAA)

  • Ensures equipment is in working order

  • Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed

  • Maintains examination rooms and stocks necessary medical supplies

  • Performs duties to ensure good patient flow

  • Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner

  • Accompanies the provider to the bedside

  • Accurately and thoroughly documents the patient medical history, physical exam, and procedures

  • Completes transcription as requested

  • Performs tasks to improve provider efficiency during the course of a shift

  • Greets and registers patients

  • Answers and appropriately triages phone calls

  • Takes payments for visits

  • Printing, scanning, and faxing reports

  • Other front desk and cleaning responsibilities as assigned

  • High School Degree or equivalent

  • Ability to identify equipment problems and correcting or notifying team leader

  • Ability to apply written instructions and standardized work practices

  • Ability to establish and maintain effective relationships with staff, patients, and families

  • Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.

  • Computer knowledge and skills, must be able to register patients on the computer in a timely manner

  • Up-to-date on injections, and provide documentation, as per OSHA guidelines

  • Ability to complete and maintain CPR certification

  • Excellent listening and note-taking skills

  • Ability to apply written instructions and standardize work practices

  • Basic computer skills, including the use of Electronic Medical Records (EMR)

  • Demonstrated ability to type at least 45 words per minute

  • Strong communication skills, including grammatical, spelling and verbal

  • Detail-oriented with proven ability to work effectively under conditions requiring accuracy

  • Capable of working well on a team

  • Friendly and customer service oriented

  • Ability to manage high call volume

  • Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists.

  • Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds.

  • Close mental and visual attention required for planning or directing fairly complex work methods or operations that obtain size, shape, or physical qualities of product.

Street: 6870 East Genesee Street

Travel: Up to 25%

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