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Our financial client is seeking a Night Shift (9p- 9a) Computer Operator Technician III to join their team on Wednesdays, Thursdays and Fridays. As a Computer Operator Technician III, you will be part of the IT team. The ideal candidate will have excellent written and verbal communication skills, problem solving skills and proven leadership ability which will align successfully in the organization.

Job Title: Computer Operator Technician III

Location: Fishers, IN

Pay Range: $42- $47/ hr

What’s the Job?

A. MVS Operations 25%

1. Ensure the production processing schedules are met.

2. Ensure online availability Service Level Agreements are met.

3. Acquire knowledge of key business applications, relationships, and interdependencies with other business applications and processes.

4. Assist in the development and maintenance of disaster recovery procedures.

5. Ensure that auditing controls, procedures, and processes are followed completely, accurately, and turned over.

B. Midrange and Open Systems Operations 10%

1. Operate and monitor Unix and Windows computer systems and related equipment.

2. Ensure the production processing schedules are met.

3. Ensure online availability Service Level Agreements are met.

4. Acquire knowledge of key business applications, relationships, and interdependencies with other business applications and processes.

5. Ensure that auditing controls, procedures, and processes are followed completely, accurately, and turned over.

C. Problem Management 25%

1. Ensure all application, system software, hardware and environmental issues are logged in Service Now.

2. Ensure all critical application, system software, hardware, and environmental issues are logged in NewStat.

3. Ensure escalation procedures are followed for critical application issues affecting the production schedule.

4. Ensure all problem management procedures are followed.

5. Ensure problems and concerns, both operational and staff, are communicated promptly to the Supervisors.

6. Assist developers, DBA, and systems staff as appropriate to resolve issues.

D. Communications 25%

1. Create, monitor, and maintain operations documentation.

2. Ensure staff is kept abreast of all procedural and technical changes.

3. Maintain accurate data records and filing systems relevant to operational records and reports.

4. Ensure all shift and applications logs are completed in an accurately and timely manner.

5. Provide for smooth shift changes by adequately transitioning all activities.

6. Work cooperatively with various areas of Information Technology.

E. Leadership and Direction 15%

1. Assist Supervisor with daily shift responsibilities.

2. Lead Computer Operations when the Supervisor and Senior Operations Technician is away.

3. Assist Director of Computer Operations as needed.

What’s Needed?

• Thorough working knowledge of MVS, JES2, TSO/ISPF, TMS, and JCL.

• Thorough working knowledge of an automated scheduling package, such as Automic/One Automation.

• Good working knowledge of Windows and PC file structure.

• Professional customer service/telephone skills, responding to support staff, vendors, clients, system users, or management questions/requests.

• Superior organizational skills, and the ability to manage multiple concurrent tasks with a high degree of accuracy.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.