Job Information
Boyd Gaming LEAD FOOD SERVER- STADIUM in Florence, Indiana
What would I be doing?
The Lead Food Server provides general leadership and work direction of department team members, including but not limited to:
The Lead Food Server will Organize and assign work
Prioritizing workload and assignments to ensure orderly and efficient completion by department employees
The Lead Food Server will Direct department employees in the successful completion of assigned work
Enforcement of department and company rules
The Lead Food Server Instruct and train department employees in the successful performance of their duties
Other leadership and work direction duties as assigned by Supervision.
Lead Persons do not perform supervisory tasks such as scheduling, discipline, performance reviews, hiring or terminations; although they may provide input to supervisors regarding such matters
Responsibilities
Provide superior guest service by positively affecting interactions with guests and team members.
Inform guests of restaurant specials, feature items and personal favorites.
Assist customers in the selection and purchase of menu items.
Work in cooperation with other service personnel to provide a high quality of service.
Prepare a variety of food & beverage orders according to established recipes and outlet standards.
Accurately account for and collect payment for all drink orders through POS system in a timely manner.
Ensure outlet is setup, maintained and stocked according to established standards, continuously making sure all areas are clean and organized.
Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
Carry out duties with attention to detail, sanitation and safety.
Ensure dining and serving areas are set up and maintained according to standard.
Responsible for ensuring proper cleaning and storage of dishware, utensils and equipment at the end of the shift.
Responsible for all day-to-day activities in work areas to maintain service, product quality and cashiering responsibilities.
Maintain a well-groomed, neat and clean appearance.
Observe and adhere to Health Department regulations regarding food handling, storage and cleanliness of work environment.
Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
Participate in liquor glassware removal, ensuring compliance with all Indiana Gaming Commission regulations.
Limit problems related to guests’ excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course.
Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
Perform all job functions in conjunction with the guidelines describes in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
Perform other duties as assigned by management.
What are we looking for?
Demonstrated ability to effectively communicate with guests.
Demonstrated money-handling and math skills
Demonstrated ability to operate computerized cash register.
These skills and abilities are typically acquired through at least six (6) months on-the-job training or experience directly related to the accountabilities specified.
What would it be like to work at this property?
Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.
Belterra Casino Resort is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.
Belterra Casino Resort
777 Belterra Drive
Florence, Indiana 47020-9402
What would it be like to be a Boyd Gaming Team Member?
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.
Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.
Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.
From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.
Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.
We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.
Requisition ID 2024-48612
Property BELTERRA CASINO RESORT
Category Food & Beverage
Position Type Full-Time