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TEKsystems has an exciting new medical receptionist role with a clinic in Fort Collins. Please apply if you are looking to begin a career on the patient-facing side of healthcare and have prior face-to-face customer service experience!

Description:

Greets patients upon their arrival to the office.

Verifies patient information and confirms insurance information and referral status/authorizations.

Registers patients correctly and completely in computer, providing consistency for patient listing and billing information.

Answers general questions for patients following established guidelines.

Maintains awareness of schedule and problem solves when needed.

Collects payments from patients and correctly balances all collected monies against receipts.

Answers questions regarding insurance billing and office financial policies.

Generates and dispenses tokens for the Patient Portal for every patient.

Assists patients as needed with calling for transportation, writing checks, dialing phone numbers, etc.

Directs patients to appropriate locations- main waiting room, optical, restrooms, ASC, etc.

Maintains the goal of providing the highest level of customer service to patients.

Assists in maintaining work area and reception area including making coffee, organizing magazines, picking up trash on floors…

Basic understanding of phone etiquette, understanding how to differentiate inner-office or outer-office calls; able to transfer calls successfully to the correct department.

Other duties as assigned.

Additional Skills & Qualifications:

Face-to-face experience in a customer service environment (retail, hospitality, etc.)

Prior healthcare experience is preferred but not necessary

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.