Job Information
MyFlorida OFFICE OPERATIONS MANAGER II - SES - 64000928 in FORT LAUDERDALE, Florida
OFFICE OPERATIONS MANAGER II - SES - 64000928
Date: Oct 17, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 834450
Agency: Department of Health
Working Title: OFFICE OPERATIONS MANAGER II - SES - 64000928
Pay Plan: SES
Position Number: 64000928
Salary: $59,000 Annually
Posting Closing Date: 10/21/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
FLORIDA DEPARTMENT OF HEALTH BROWARD COUNTY
OFFICE OPERATIONS MANAGER - SES - 64000928
FINANCE & ACCOUNTING
INTERNAL AGENCY OPPORTUNITY
This position requires you to work on site at one of our facilities located throughout Broward County.
Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.
We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application.
When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.
DESCRIPTION OF DUTIES
This is a professional position responsible for the operations of the Agency's Environmental cashiering functions. The incumbent is an Administrator for EHDB and N.I.C system (credit card terminals)
This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees
or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.
Ensures staff maintains the client accounts and complete entries into the Environmental Health Database system (EHDB); Ensures the collection of all client environmental fees for permits and licenses; as well as collection of medical payments made at the FLHC; Ensures the security, custody and maintenance of internal control over negotiable and liquid funds .
In coordination with Environmental Health staff prepares monthly reinspection reports to be billed in EHDB. Oversees the billing, printing, and mailing of monthly reinspection invoices.
Responds to all inquiries regarding past payments made, current balances and billing errors.
Ensures the mailing of letters to clients for collection of unpaid balances. Coordinates with Environmental staff on collection progress for delinquent accounts. Represents DOH-Broward in legal cases presented to the Sanitary Control Board; researches violations of EH permits and notifies Legal when payments are received; calculates fees and billings for all new Environmental facilities and other required fees such as Sanitary Board and Consent Order fines.
Ensures the receiving of funds, logs made to record funds received, data input to the EHDB system, the accuracy of coding of all data to properly reflect the services rendered and funds received and the running and/or preparation of management reports. The incumbent is expected to exercise independent judgment when dealing with client complaints and in the maintenance of cooperative relations with environmental health staffs.
Ensures daily receipts are deposited in accordance with State of Florida prompt deposits policies, reconcile FLA IR revenue reports to the applicable reports, complete reports on monthly receipt activities by service, maintains current fee schedules, handles, and initiates collection procedures on items returned unpaid from the banking system.
The incumbent receives all checks for DOH-Broward, except Vital Statistics, and is responsible for ensuring that they are restrictively endorsed and scanned into the OPTIX system for electronic storage and future retrieval. The incumbent enters FLAIR coding and produces a mail log. This position keeps current with respect to object codes, organization codes and contract data.
Initiates the procedure for processing refunds by gathering proof of initial payment made to the agency.
Responsible for maintaining database log, contacting clients and collection of funds for bounced checks written to the agency.
Gather and send proof of authorization to Merchant Services for credit card chargebacks.
Provide Accounts Payables with monthly net revenues report from N.I.C system.
The incumbent is responsible for auditing transactions input by staff in the EHDB system for quality control.
Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency.
Current employee of Florida Department of Health employees, includes OPS, Career Service, SES or SMS employees.
Experience billing, recording payments and data entry.
Work experience of cashiering experience.
Experience working as Supervisor with direct reports
Experience conducting training regarding data entry, recording services, and billing.
PREFERRED QUALIFICATIONS
Experience writing procedures.
Bachelor’s degree in Business, Health Administration or a related field from an accredited college or university.
A minimum of ten years billing, recording payments and data entry.
Five or more years of cashiering experience.
Data analytics experience running productivity and financial reports
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Broward County
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
FORT LAUDERDALE, FL, US, 33315
Nearest Major Market:Fort Lauderdale
Nearest Secondary Market:Miami