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Your role

To complete all Level 2 service delivery tasks for SeaRates as per standard operating procedures (SOP) and key performance indicators (KPI).

Your responsibilities

-To complete all specified Level 2 service delivery tasks as instructed.

-To escalate issues as required via standard operating procedures.

-To complete other ad-hoc tasks of a level 2 nature as requested by Section Leader.

Who we are looking for

Specialists need to be comfortable with systems and a high volume of daily tasks. They need to be time sensitive and able to multi-task. They need to demonstrate a customer focus mindset in everything that they do on a daily basis.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.