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Description:

That's what you do with us:

• You take over the management of the respective shift at reception and have a general overview of the Gallery

• You warmly welcome our guests and ensure a smooth check-in and check-out process

• You process guest feedback and no-show invoices

• You ensure a high level of guest and employee satisfaction

• You are responsible for employee scheduling as well as the induction and further training of employees and trainees

• You market our customer loyalty program "World of Hyatt"

With us, you can expect a motivated team and a positive working atmosphere with a respectful "YOU" culture, coupled with a responsible area of responsibility and a workplace where you can live out your strengths.

Benefits:

• Your daily benefits:

• Pool car sharing for use from home to work

• Transportation allowance or employee parking space in our garage

• Fair working hours which are recorded via an electronic time recording system - so you always have everything in view and your time at the hotel is precisely documented

• You have access to a wide range of training and well-being offers

• Central location with direct S-Bahn connection

• Free provision and cleaning of your uniform

• Staff canteen directly in the hotel

• Team and employee events

• Your future is important to us:

• Regular development meetings , training opportunities as well as further training and exchange opportunities

• Hogarente Plus *

• Allowance for capital-forming benefits *

• Additional 50% dental insurance

• To enjoy during your vacation:

• Explore the world **: Free nights and attractive employee rates are available to you at many Hyatt hotels around the world.

• Further discounts & rewards:

• Discounts in our restaurants & bars - dine like our guests

• Rewards for recruited employees (Hy-Recruiter program)

• We offer you a wide range of corporate benefits

The Great Place to Work Institute© has repeatedly recognized Hyatt Hotels in Germany as one of the "Best Employers". The benefits we offer are as diverse as our team. Look forward to an environment where team spirit is lived and where you and your needs count.

• depending on length of service

** You only pay the tax

Qualifications:

You are an ideal candidate if:

• You have completed training/studies in the hotel/restaurant industry or a similar environment

• You have sound professional experience at the front office, ideally already in the position of shift manager

• You are familiar with common computer programs and have ideally already worked with Opera

• Your warm and authentic personality not only impresses guests, but also colleagues

• You are an inspiring leader, love the hotel industry and are a host with joy and heart

• You have a very good command of German and English

Primary Location: DE-HE-Frankfurt am Main

Organization: Hyatt Place Frankfurt Airport

Job Level: Full-time

Job: Front Office

Req ID: FRA000373

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.