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Essential Functions:

•Serves as the on-site manager and leader of FFC.

•Responsible for the execution of all functions at the facility, including: the daily, weekly, and annual operational planning and execution to meet distribution center and store service requirements.

•Manages recruiting and strategic labor planning in partnership with Talent Acquisition and HR.

•Drives continuous improvement to meet and exceed business objectives.

•Establishes and delivers targets for safety, efficiency, and quality.

•Develops and delivers comprehensive peak season strategies.

•Collaborates closely with operations team to provide an unmatched customer experience.

•Builds culture and develops leaders by inspiring and empowering associates and embodying Lowe’s core values.

•Communicates effectively with Operations Managers and Supervisors regarding business objectives, safety issues, current issues, upcoming events, and demand for the day.

•Sets Operations Managers and Supervisors up for success to achieve or exceed key performance indicators, safety, performance, and budget targets.

•Manages relationships with the distribution centers, local community, suppliers to the facility, corporate constituents of the facility, and customer experience from an end-to-end perspective.

•Gains the stakeholder buy-in necessary for the successful execution of the customer experience optimization strategy and plans.

•Manages designated work stream to meet customer and business needs by translating business plans into tactical action items.

•Ensures all corporate policies and procedures are adhered to and short- and long-term plans are implemented.

•Develops and nurtures a positive, focused, and productive work environment for all associates.

• Effective stewardship of Lowe’s corporate resources.

•Builds collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities.

•Delegates responsibilities fostering open dialogue amongst associates.

•Works closely with associates to set goals and provides open feedback and coaching to drive performance improvement.

•Aligns team efforts building accountability and measuring progress in achieving results.

•Identifies and addresses improvement opportunities leading the entire facility through change.

•Ensures all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean, and well organized.

Minimum Requirements:

•Bachelor’s Degree - Supply Chain Operations or a related field, or equivalent combination of education and experience

•7+ years of operations experience in a large volume center environment

•4+ years of leadership experience with direct reports, including experience leading managers

Preferences:

•Experience in customer service, retail, or call center

•Lean Six Sigma certification (yellow belt or above)

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.