American Airlines Administrator, AA Credit Union Titles Servicing in Ft Worth, Texas
Location: AAFCU Headquarters (DFW-AACU)
Additional Locations: None
Requisition ID: 53362
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is part of the Loan and Account Servicing Team within the American Airlines Credit Union. Responsible for assisting members and team members with complex title issues. This role will support the Titles Supervisor and team members by providing a positive member experience with a focus on process efficiencies which reduce the efforts needed for titles processing.
What you'll do
Contributes to reports and records on department activities for management
Contributes to efficient policies and procedures
Works closely with team members to provide effective title solutions
Participates in title related projects, leads some projects
Monitors several automated title related processes
Maintains a working knowledge of regulatory guidelines for handling titles
Monitors electronic titling processes
Performs testing of core systems for releases and enhancements
Assists with elevated member calls
Researches and resolves complex title issues
Performs supervisory duties in the absence of the Title Servicing Supervisor
Researches and resolves Title GLs
Trains and supports Title Servicing team members
Performs other duties as assigned
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
- High school diploma or GED
Preferred Qualifications- Education & Prior Job Experience
Bachelor’s degree in Business, Finance or a related area of study or three years title servicing experience
Previous credit union or bank experience
Skills, Licenses & Certifications
Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
Ability to demonstrate excellent oral and written communication skills with the ability to communicate with all levels of management
Ability to demonstrate excellent people management and employee engagement skills
Ability to proactively identify opportunities for improvement and effectively implement change when needed
Ability to self-motivate with strong organization skills and capacity for attention to detail
Ability to work efficiently and collaboratively in a fast paced, continually changing environment
Ability to work independently or with cross-functional project teams
Ability to maintain satisfactory performance and attendance
Ability to pass applicable American Airlines pre-hire compliance checks
Must have an acceptable credit history, which will be verified
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
Feel Free to be yourself at American
From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 53362
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.
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