Job Information
Catholic Health Initiatives Communications Rep in Grand Island, Nebraska
Overview
CHI is looking for a PRN Communications Rep - hours of work will be between 6pm-6am.
Location:
CHI Health Saint Francis
2620 W FAIDLEY AVE
GRAND ISLAND, Nebraska 68803
CHI Health St. Francis was established in Grand Island Neb. in 1887. Today our hospital is a regional referral center with more than 100 physicians and more than 1100 employees working together to build a healthier community. Our goal is to provide patients with high-quality medical care close to home where they can be supported by their family friends and community.
Responsibilities
Essential Job Functions:
Answers and routes external and internal telephone calls.
Takes messages as necessary and forwards them to appropriate individuals.
Responds to emergency telephone calls according to established procedures.
Utilizes the overhead paging system as needed to contact staff and relay information to building occupants.
Announces emergency and informational “codes” according to policies and procedures.
Coordinates conference calls for physicians, administration, and other staff.
Greet and directs patients and family members
Maintains strict confidentiality of patient and families
Communicates with patients, families and team members in a manner which promotes dignity and respect.
Qualifications
Position Qualifications
Education:
High school graduate or equivalent preferred.
Prior multi-line phone system and customer service experience is preferred.
Experience/Pre-Requisites:
Knowledge of multi-line phone systems.
Knowledge of general office practices and procedures.
Knowledge and experience with the use of computer applications including, but not limited to, Microsoft Office Suite products.
Skill in effectively communicating both verbally and with written communications.
Ability to establish and maintain effective working relationships with physicians, patients, co-workers and the public.
Ability to work independently, with little or no supervision.
Ability to handle stressful situations.
Physical Demands and Environmental Conditions:
Sitting for extensive periods of time.
Physical dexterity involved in operation of phone, keyboard, and mouse.
Occasionally lifts up to 35 pounds.
Pay Range
$14.78 - $20.33 /hour
We are an equal opportunity/affirmative action employer.