Job Information
U.S. VENTURE, INC. Client Delivery Manager in GREEN BAY, Wisconsin
JOB REQUIREMENTS: POSITION SUMMARYLooking to jump start your career with an organization passionate about sustainability and exceeding our clients expectations? Joining Breakthrough means you will be part of a team making a real impact for our customers. We were recently named #6 on the 2024 FreightTech 25 list of most innovative and disruptive freight technology companies! The Client Delivery Manager is responsible for all activities associated with providing distinguished service to Breakthrough clients on a daily basis. This position must demonstrate strong communication, analytical and critical thinking skills along with the ability to build relationships with external clients and internal teammates. This position will work out of our Green Bay office and can work on a hybrid work schedule. JOB RESPONSIBILITIES Assemble and deliver transportation freight network performance reporting as part of Breakthrough\'s Network Intelligence service. Use key performance metrics to identify transportation network issues and opportunities and make recommendations on corresponding actions. Support the clients use of FELIX Network Intelligence and Fuel Recovery programs Partner with Directors of Client Delivery on account planning in accordance with client events, strategic initiatives, and goals. Manage carrier and other client-partner inquiries, requests, and relationships through ongoing email, phone communication, and Breakthrough\'s FELIX platform. Enable flawless client transactions by ensuring 100% error resolution on a day-to-day basis. Deliver distinguished service to Breakthrough clients through timely and accurate operational reporting. Build new relationships and deepen current relationships with current client base. Plan and coordinate necessary resources to ensure successful implementation of new clients and/or new client initiatives. Provide Directors of Client Delivery with necessary data as input to solutions design and client roadmaps. Continually explore and grow knowledge of transportation and energy industry best practices and benchmarking metrics to apply to client relationships. Travel to client sites to discuss business opportunities and share industry best practices. QUALIFICATIONS Bachelor\'s degree in a supply chain, business or analytics related field. In lieu, will consider 1-3+ years of proven account management, reporting analyst and/or data visualization experience. Excellent... For full info follow application link. Our company is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6BA4608302DB41F6