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American Express Manager - Risk Management in Haryana, India


You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

A single decision can have many outcomes. And when that decision affects hundreds of thousands of customers and employees, it needs to be the right one. That’s where our Enterprise Credit & Fraud Risk (CFR) Management comes in. CFR is the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you’ll work with the industry’s top CFR teams to create smart and innovative strategies that advance our market share and the way we do business. If you’re interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in CFR.

Strategy and Insights:

Development, review and/or execution of economic logic & analytical solutions to drive profitable credit or fraud business actions throughout customer lifecycle.

Critical Factors to Success:

Business Outcomes:

  • Drive billing, revenue growth and profitability through advanced analytical techniques

  • Analyze large amounts of data to derive business insights and create innovative solutions

  • Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant

  • Ensure that the business processes are working as designed and outcomes are meeting all regulatory and compliance standards

  • High Partner & Project management exposure. Projects would require active collaboration with multiple stake holders across geographies

  • Understanding of credit card segment is a plus

Leadership Outcomes:

  • Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.

  • Lead with an external perspective, challenge status quo, and bring continuous innovation to our existing offerings

  • Demonstrate learning agility, make decisions quickly and with the highest level of integrity

  • Lead with a digital mindset and deliver the world’s best customer experiences every day

Minimum Qualifications

Qualifications - External


4-8 years’ experience in analytics, big data workstreams. Past people leadership experience is a plus.

Academic Background:

MBA, Master’s Degree in Economics, Statistics, Computer Science Or Related Fields From Top Tier Institute

Functional Skills/Capabilities:

  • Ability to drive project deliverables to achieve business results

  • Ability to work effectively in a team environment

  • Strong communication and interpersonal skills

  • Ability to learn quickly and work independently

  • Good Programming skills are a must

  • Excellent problem formulation and solving skills

Technical Skills/Capabilities:

  • SAS, R, Python, Hive, Spark, SQL

  • Advanced Statistical Techniques

  • Hands on programming and ability to design


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Risk

Primary Location: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 22031948