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The Operational Risk Analyst II is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

• Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

• Provides governance and oversight may include (not limited to) technology operational risk, risk for example.

• Ensures that all product, operational, fiduciary, regulatory and payment system risks are actively identified, monitored, and adequately controlled

• Identifies system or process weaknesses, proposing resolutions that will mitigate the exposure and increase processing efficiency

• Integrates other control functions to ensure all risks are fully scrutinized

• Identifies risks that cross the businesses and organizing cross-functional solutions

• Tracks and resolves on all risk issues - Process Management - Ad Hoc reporting.

• Additional duties as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience

• Knowledge and skills (general and technical) Required: Excellent written and verbal communication skills Ability to perform under pressure Ability to manage multiple tasks and priorities Ability to function independently. Proficient in MS Office Word, Excel and PowerPoint applications

• Project Management skills

Education:

• Bachelor’s/University degree or equivalent experience

• English level: Advanced

• Portuguese language proficiency is a plus

Business & Travel Shared Services (BTSS) is a global organization of over 400 employees with presence in more than 80 countries that supports Citi Businesses and Functions with products including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery as well as other Business Partner Services.

This position will execute and provide support to activities across products and countries for the LATAM Region, following a centralized hub model, and reports to the BAO Support Lead. The chosen candidate will need to partner with the BTSS Country/Cluster/Product Leads to ensure full alignment and deliver minimum operating standards.

This role is primarily a Production and Operations role processing transactions and delivering services within BTSS. The BAO Support role provides operational support, process guidance, and quality assurance and quality control oversight, leveraging a central utility infrastructure, standardized processes, and operating procedures in place to execute robust risk management activities on behalf of BAOs / TPOs throughout the third-party management life cycle.

Job Family Group:

Risk Management

Job Family:

Operational Risk

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.