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Dairy Farmers of America Freezer Supervisor in Homewood, Alabama

Position : Freezer Supervisor

Location : Homewood, Alabama

Requisition ID: : 26181


Directly supervise and provide work direction to warehouse/cooler employees and coordinate activities to maximize

productivity on assigned shifts and areas. Proactively communicate with internal areas such as production, sales, and

customer service to ensure appropriate inventory/product levels are available for load-out and finished product is

delivered accurately and on time. Hold self and others accountable for promoting safety rules and regulations and act in

accordance with the requirements for food safety and quality.


• Schedule, assign and monitor work, and provide clear direction to warehouse/cooler employees to meet the

needs of the business. Coordinate the work efforts of employees to ensure that outgoing semi-trailers or trucks

are loaded accurately and on time to meet customer order requirements

• Determine needed quantities of finished product and communicate those needs to the production area.

Anticipate current and future production needs through close communication with sales and production

• Monitor incoming loads and invoices to identify damaged or erroneously delivered orders. Work with vendors,

suppliers, and other employees to resolve discrepancies and solve problems

• Ensure that procedures are followed so that finished products are loaded accurately

• Notify appropriate department and/or personnel regarding shortages and late deliveries providing

internal/external customer service

• Work effectively with union and/or non-union employees to promote positive and productive working

relationships. Understand and effectively apply work rules, union contract provisions if applicable, and

employment policies

• Provide for the supervision of assigned employees in scheduling and daily activities, ensuring effective

selection, retention, feedback, disciplinary action, and performance management. Work with Human Resources

and plant management to resolve employee grievances. Review and edit employee electronic time records as

needed. Participate in collective bargaining agreement or other contract related activities and discussions as

requested. Actively communicate with employees through shift meetings and informal methods

• Actively promote safe work behaviors and hold self and direct reports accountable for following safety rules and

regulations. Conduct accident/injury investigations and send reports of injury to HR in a timely manner to meet

reporting standards. May coordinate and/or facilitate plant safety meetings, training, and incentive programs

• Document/update and ensure proper procedures are in place and being followed for production efficiency,

quality of product, employee safety, and state and federal guidelines

• Proactively look for ways to increase operational efficiency and contain costs. Identify and implement best

practices in establishing SOP’s, managing labor, and maintaining applicable certifications. Think creatively and

abstractly to develop alternative possibilities to drive improvement

• The requirements herein are intended to describe the general nature and level of work performed by employee,

but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required


• Undergraduate degree in business administration, supply chain and logistics, or related curriculum (or

equivalent combination of experience and education)

DFA Benchmark Job Profile template.docx

• 2 to 5 years of experience in a warehouse, cooler, distribution, production, logistics, or related environment

coupled with demonstrated leadership attributes or team lead experience

• Supervisory experience preferred

• Certification and/or License – may be required during course of employment


• Knowledge of and skill with Microsoft Office Suite and company computer systems

• Knowledge of principles and practices of supervision, training, and personnel management

• Able to promote a team environment; able to select, coach, develop, engage, and retain a team of employees

• Able to interact positively and work effectively with others (interpersonal skills)

• Able to communicate clearly and effectively, both verbally and in writing

• Able to communicate with various levels of personnel to ensure customers’ needs and requirements are met

• Able to problem solve, multi-task and prioritize work activities

• Able to adapt and manage to change effectively

• Able to identify problems, take appropriate steps to find solutions, and implement recommended solutions

• Able to work with accuracy and attention to detail

• Must be able to read, write and speak English

An Equal Opportunity Employer