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The Team

WTW Construction Team has built a wealth of world-wide experience in the Construction sector. This, coupled with a long established track record of market leadership in product innovation and risk solutions, has made us the world’s leading insurance broker in the construction industry, proudly advising many of the world’s largest design-build and contractor groups.

Construction is in our DNA. We are one team globally, specialized in the construction business, hardwired to deliver insights through our local client relationships with a single P&L. We understand the impact that risk decisions and insurance have on the bottom line of our clients, and we earn our clients’ trust every time we partner with them on a project or portfolio program.

The Role

• To provide professional insurance advice and day to day service to designated key international and local accounts

• To handle full set of insurance documentation including insurance quotations and proposals, reports, invoice etc.

• Achieve business growth through penetration from existing client portfolio, cross selling to other departments, client referral and to provide support to the team and company

• Monitor premium payment and credit control from clients and business partners

• To support the claims department and facilitate the communication with the client and business partners

• To handle ad-hoc projects or clients as assigned by the team

The Requirements

• Bachelor’s degree

• Relevant experience is preferred, but not required.

• Experience of working in a service focused environment.

• Ability to build rapport and respond confidently to customer queries.

• Strong verbal and written communication skills in English and Chinese (both Cantonese and Mandarin).

• Ability to multi-task and be mindful of deadlines.

• Self-motivated and ability to remain focused on clients.

• Committed to quality and continuous improvement.

What can we offer you?

In return you will be rewarded with a competitive salary and a comprehensive benefits package including: a fantastic pension scheme, life insurance, medical insurance, flexible benefits and many other options and Corporate deals.

We also adopt a hybrid working arrangement, whereby a combination of work-from-home and in office is adopted.

WTW is an Equal Opportunity Employer