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Description

Amazon Web Services (AWS) has an immediate opening for an Infrastructure Delivery – Network Technician. We are currently expanding our Infrastructure Operations team in AWS and are looking for a highly-motivated Network Technician to join our growing team at data center site.

Mission of Infrastructure Delivery (ID) is to deliver network capacity on time. ID team collaborates with other Data Center and Networking teams to scale and prepare network infrastructure capacity. ID team members are responsible for installing and delivering our network equipment and related infrastructure.

ID Network Technician will work closely with both internal stakeholders and external vendors on network scaling and cabling project implementation. The ideal candidate should be autonomous, detail-oriented, possess strong written and verbal communication skills with experience in enterprise class network infrastructure.

This position will provide the opportunity to participate in and contribute to the delivery of next-generation networks in AWS data centers. You are expected to work with established and continuously-improving best practices, and to constantly think and act proactively. The desire and ability to work in an ambiguous and collaborative environment is essential for success.

Key job responsibilities

• Implement projects according to assigned priorities

• Verify project requirements in terms of infrastructure capacity, materials, resources required and lead time

• Prepare scope of work and request for quote for bid analysis

• Manage vendor to implement cabling and hardware installation work

• Comply with change management policies and guidelines for project activities

• Build network devices and troubleshoot issues with engineers

• Assure project quality on deliverables for handoff to operations

• Update project progress, and escalate risks and blockers to stakeholders

• Adhere to safety and security standards for all tasks

• Keep updated with latest process and design changes

• Contribute to process improvement initiatives

• Support training and development in procedures and technical knowledge

About the team

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 1+ years of computer hardware troubleshooting and repair experience

• 1+ years of computer networking experience

• High school or equivalent diploma

• Knowledge of TCP/IP networks

• Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies

Preferred Qualifications

• 1+ years of data center experience

• Bachelor's degree in information technology, computer science or other related majors

• Certification in CCNA or JNCIA or higher level, also possess understanding of major Command Line Protocols and common Networking Protocols

• Experience working in a redundant data center and network architecture, or in installation, provisioning and migration of network hardware; preferrably in troubleshooting for networking, routing and interconnectivity issues

• Experience in project implementation, ticketing and workflow management systems, dealing effectively with customers during problem resolution and operating efficiently under pressurem and possess knowledge of IT best practice framework and process improvement