Job Information
The City of Houston AIRPORT OPERATIONS SUPERVISOR-LANDSIDE in Houston, Texas
AIRPORT OPERATIONS SUPERVISOR-LANDSIDE
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AIRPORT OPERATIONS SUPERVISOR-LANDSIDE
Salary
$63,860.16 - $77,845.04 Annually
Location
2800 N Terminal Road
Job Type
Full Time
Job Number
35007
Department
Houston Airport System
Opening Date
09/17/2024
Closing Date
10/1/2024 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications Will Be Accepted From: ALL PERSONS INTERESTED
Division/ Section: IAH Landside Operations
Workdays & Hours: Varied (Shift work, including rotation, weekends and holidays) subject to change.
PURPOSE OF DIVISION:
The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport badging offices, Safety, and Emergency Management at George Bush Intercontinental Airport and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration (TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security of our customers.
PURPOSE OF THE POSITION:
The purpose of IAH Landside Operations is to provide the safe, secure and efficient flow of passengers, baggage, and vehicles and to manage terminals, roadways, and tenant areas while ensuring compliance with all federal, state and local rules and regulations. The Airport Operations Supervisor – Landside manages the day-to-day operational activities to ensure the safe and seamless flow of customers using our roadways, terminals, and commercial transportation operators. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required."
The Airport Operations Supervisor - Landside duties will include but are not limited to:
Manage day-to-day operational activities, including traffic control, monitoring roads and terminal curb zones, enforcement of commercial ground transportation regulations, and facility management of terminals.
Plan, schedule, and assign work; trains and evaluate operational employees in accordance with airport and City policies, rules, and regulations.
Identify and anticipate operational, safety and security concerns by inspecting airport facilities and operating areas while monitoring radio communications.
Command operational activities and the Emergency Operations Center (EOC) by following the Airport Emergency Plan and airport rules and regulations.
Develop and provide reports for executive management regarding operational activities, inspection.
results, violations of airport leases, and compliance standards by tenants and airlines.
Create, revise and implement operating rules, regulations, standards, and procedures to ensure airport safety. Keep abreast of existing and new legislation and ensures compliance to Federal, State and local requirements.
Support operational, safety and security responsibility as a representative of airport management.
Act as a liaison for Landside Operations to airlines, TSA, CBP, HPD, and other airport stakeholders. Contribute to the team effort by performing related duties as needed.
WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc. There is only a slight source of discomfort from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with situations where occasional exposure to office chemicals and/or periodic use of a video display terminal are required. The ability to lift a minimum of 20 lbs. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a Bachelor’s Degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field.
EXPERIENCE REQUIREMENTS
Four years of progressively responsible experience in airport operations of an airport are required.
Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a on a year-for-year basis.
LICENSE REQUIREMENTS
Requires a valid Texas Class C driver's license and compliance with the City of Houston's policy on driving.
PREFERENCES
Preference will be given to applicants with experience in the emergency and safety management profession. Great business writing skills, with excellent investigation report writing skills is preferred. A working knowledge of federal code of regulations Title 49, Parts 1542 and 1544, Federal, State and local aviation policies and procedures is highly desirable. Professional experience involving lead or supervisory responsibilities is a plus. Able to work a flex schedule and/or any extended hours during airport emergencies is preferred.
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. Department may administer skills assessment test.
SAFETY IMPACT POSITION YES
YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
Pay Grade 23
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1858). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1858). (TTY 7-1-1)
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.
Benefits include:
• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Are you a Houston Airport System employee?
Yes
No
02
Do you have a valid/current Texas driver's license?
Yes
No
03
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
04
Are you available and willing to work all shifts, to include a rotating shift, weekends and holidays?
Yes
No
05
How many "verifiable" years of progressively responsible experience in airport operations of an airport do you possess?
Less than 2 years
2 years but less than 4 years
4 years but less than 6 years
6 years but less than 8 years
8 years but less than 10 years
I have no experience.
06
What is the "HIGHEST" level of education you have completed?
Less than High School Diploma/ GED
High School Diploma/ GED
Associate's Degree
Bachelor's Degree
Master's Degree or higher
None of the above
07
How many years of experience as a lead or supervisory experience do you possess?
Less than 2 years
2 years but less than 4 years
4 years but less than 6 years
6 years but less than 8 years
8 years but less than 10 years
10 years or more
I have no experience
08
What was your degree concentration?
Airway Science
Criminal Justice
Law Enforcement
Public Administration
Airport Management
Aviation Management
Business
Safety & Emergency
Other
09
In which of the following area(s) do you have verifiable experience? (Check all that apply)
Military
Security
Law Enforcement
Customs and Border Patrol (CBP)
Safety and Emergency Management
Federal Aviation Administration (FAA)
Department of Homeland Security (DHS)
Transportation and Security Administration (TSA)
10
Work setting experience: (Please check all that apply).
Federal Code of Regulations Title 49
Parts 1542
Parts 1544
Other
None of the above
11
Work setting experience: (Please check all that you have verifiable work history with).
ABS
INFOR
OASIS
KRONOS
Other
12
Please select all certifications you currently possess. (Pease upload a copy of your certification.)
Certified Member (CM)
Airport Certified Employee (ACE)
Airport Security Coordinator (ASC)
American Association of Airport Executives (AAAE
Other
I do not have a certification
13
What is your "highest" level of proficiency in the MS Office Software?
INTRODUCTION: Create a new document, enter text, and save it; navigate in a document and perform a search; format cells, rows, and columns; modify a database and insert data from another; application; create title and bullet slides; work with text, drawn objects, and drawing tools.
INTERMEDIATE: Create mail merges, sort and filter them; customize toolbars; run and record Macros; filter data and manage a filtered list; create and modify some Macro commands; create, modify, and format charts; create basic Macros to automate forms and data entry; customize the appearance and functionality of reports; use hyperlinks and perform data integration.
EXPERT: Produce table of contents, footnotes, endnotes, bookmarks, manage Macro commands, and create MS Excel applications, managing calendars.
No experience
14
Briefly describe your experience in SUPERVISING or LEADING a team engaged in airport grounds, transportation, and/or terminals. (See resume is not acceptable, if no experience please insert N/A).
15
Describe your experience in dealing with or managing an emergency situation. (See resume is not acceptable, if no experience please insert N/A).
Required Question