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The Team Member Accommodation Attendant is responsible for the daily Accommodation operations such as public area cleaning, safety checks, and team member check in / out records, etc., providing a comfortable environment to all in-house team members, and ensures that daily work meets hotel policy requirements and related standards.

What will I be doing?

As the Team Member Accommodation Attendant, you will be responsible for performing the following tasks to the highest standards:

• Arrange the check in / out matters according to the given name list and hotel procedures.

• Record and maintain Accommodation goods and material storage, ensuring that all processes are in line with proper procedures.

• Conduct monthly storage checks and submit inventory reports as well as other related reports.

• Carry out safety and security risk checks, arrange for maintenance immediately when necessary and make patrolling records.

• Deter improper behavior that does not comply to rules, reporting to department leaders to take action if needed.

• Responsible for the sanitation in accommodation public areas, maintaining the surrounding neatness in accordance with hotel requirements.

• Check and monitor in-house team members to clean the Accommodation rooms and keep them tidy, clean and safe.

• Distribute living goods to new check-ins, and check that the goods are return when they leave.

• Check and record Accommodation visitors, decline visiting visitors from staying overnight.

• Able to introduce the facilities’ usage to new check-in team members.

• Daily check that facilities are in good condition and ensure that utility supplies are sufficient.

• Propose the procurement request to HR leaders to ensure sufficient supply, storing them well and distributing the related goods to team members.

• Responsible for the maintenance request submissions, following-up with them ensuring that they are well repaired and maintained.

• Communicate well with live-in team members, offering prompt assistance according to their needs.

• Carry out any other reasonable duties and responsibilities as assigned.

• Responsible for keeping keys according to the keys management policies.

• Assist in periodically carrying out dormitory hygiene and safety checks, promptly summarizing and reporting the results.

• Assist your manager with cleanliness checks at least twice a month and submit a report on it.

• Check and clean linens returned by check-out team members for recycling usage.

What are we looking for?

A Team Member Accommodation Attendant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Junior High School degree and above.

• Experience in the same position in an international branded hotel or comparable industry.

• Good communication, organization and coordination skills.

• Team player with a strong sense of responsibility and self-motivation.

• Patient and flexible.

• Able to maintain excellent relations with team members.

• Able to work under pressure.

• Familiar with computer systems, preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Housekeeping and Laundry

Title: Team Member Accommodation Attendant

Location: null

Requisition ID: HOT0AO2E

EOE/AA/Disabled/Veterans