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Robert Half International Customer Service Representative in INDIANAPOLIS, Indiana

Description Customer Service Representative Opportunities!

OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This long-term temporary Customer Service Representative position in Indianapolis, Indiana could be perfect for you!

Major responsibilities

  • Contribute accurate, friendly customer service in a timely fashion

  • Field and send written business correspondence

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Manage and place incoming telephone calls Requirements - Strong communication and interpersonal skills

  • Positive attitude and an engaging businesslike approach

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Critical thinking, problem solving, ability to work independently

  • Strong customer service and office administrative skills

  • Comprehensive knowledge of customer service

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Strong proficiency in Excel and other Microsoft Program skills

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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