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Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

Citi’s Technology Infrastructure (CTI) organization is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. We’re looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Standards: Develops our People, Drives Value for Clients, Works as a Partner, Champions Progress, Lives our Values and Delivers Results.

Overview of the Role

The Head of Public Cloud Services will drive the definition and execution of the public cloud strategy across the entire Citi Enterprise, globally. The scope of the role includes the full spectrum from Product Strategy, Architecture, Engineering, Automation and Quality Assurance efforts for Public Cloud Services. The expectation is to operate in a bi-modal manner with the ability to reconceive foundational Enterprise concepts, such as billing, to provide efficient and accelerated adoption. The Head of Public Cloud Services will have significant Business Management oversight, strategically planning and managing headcount, productivity and investment across all services.

Responsibilities

• Lead efforts to build and enable a highly scalable and resilient modern computing environment through leveraging cloud services.

• Bring online secure, compliant native services from AWS, GCP, Azure and IBM.

• Create highly automated orchestration, CI/CD and provisioning of cloud services.

• Develop the right processes and standards for managing cloud environments and cloud-hosted applications and associated service management and assurance considerations.

• Key partnerships should be fostered with the Technology heads in the businesses, CISO and TI Enterprise organizations, as well as other high-profile stakeholders, to establish appropriate architectural patterns and approaches.

• Create and develop the right talent and skills, building a best-in class organisation to effectively adopt a cloud-first approach at scale.

• Lead an engineering organization responsible for implementing/integrating cloud computing architecture solutions that address cloud security and compliance fundamentals, deployment automation and elasticity of environments.

• Bring industry-leading though leadership to develop and drive the growing need for speed to market, deliver flexibility and competitive capabilities in the increasingly challenging landscape for finance services.

• Lead the cloud lifecycle journey aligning to Agile, DevOps and ITIL with a strong metrics and analytical mindset to drive automation and self-service technology.

• Define and lead a multi-year journey to transform Citi’s ecosystem to a world class, cloud-native technology stack.

• Partner with the CIOs and Heads of Technology to provide expertise in the areas of cloud to determine technical requirements, feasibility, cost and performance.

• Spearhead an organization that partners with business and application architecture teams to develop collaborative designs, solutions, and alternatives to enable application innovation and delivery.

• Provide central oversight for key activities such as engineering quality/efficiency standards, operational excellence and SDLC adherence.

• Develop and implement best-in-class processes, metrics and practices.

Qualifications

• Ideally 15+ years senior technology engineering and leadership experience, encompassing the full life cycle of Public Cloud Native design, planning, and execution whilst ensuring BAU day-to-day operations

• Outcome orientated engineering leader, with a successful track record of executing and delivering results

• Strong experience and passion for building Cloud Native architectures based on Microservices and Cloud Architecture Patterns, leveraging CI/CD and DevOps principles

• Exceptional leadership and people management skills to build a cohesive team capable of succession to more senior roles. Must be able to demonstrate coaching, mentoring, and developing team members in prior roles

• Be an engineering culture carrier, with strong talent focus with the ability to successfully recruit and develop experts from leading organizations across the globe

• Experience working in Financial Services or a large complex environment managing global teams

• Appreciation of and ability to work in matrix environments and partner with virtual teams

• Ability to work independently, multi-task, and take ownership of various parts of a project or initiatives

• Able to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements

• Ability to engage and influence stakeholders at all levels within the organization, from technical developers to the savviest business/executive leaders

• Must possess a strong understanding of risk and regulatory processes and be able to appropriately assess compliance risk when business decisions are made.

• Strong interpersonal and communication skills

• Bachelor’s degree/University degree or equivalent experience

• Other advanced degree preferred, but not required

Job Family Group:

Technology

Job Family:

Systems & Engineering

Time Type:

Full time

Primary Location:

Irving Texas United States

Primary Location Full Time Salary Range:

$250,000.00 - $500,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Apr 29, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.