Job Information
Hyatt Overnight Manager/Manager on Duty in ISLE OF PALMS, South Carolina
Description:
Join us for this incredible opportunity to be part of our Front Office Team as the Overnight Manager/Manager on Duty at Wild Dunes Resort in Isle of Palms, just outside of Charleston, SC. Not only will you be part of a remarkable property, but you'll also be a part of a company recognized as one of Fortune's 100 Best Companies to Work For!
We Offer Excellent Benefits:
Free room nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
Paid time off and holiday pay – Full Time & Part Time colleagues eligible
Paid Family Bonding Time and Adoption Assistance
401K with company match
Take advantage of Resort Amenities on your days off.
Description:
The Overnight Manager is responsible for managing the night audit team and activities at the resort and completing the night audit. Previous experience is required.
Must be able to perform all agent functions, includingthe Night Audit – runs nightly reports and resets the system.
Must be able to communicate verbally and in writing in English and prepare complex reports of room availability and revenue generated.
Ability to access and accurately input information using a moderately complex computer system.
Provide hands-on support during peak business times.
Must be able to effectively deal with internal & external guests, some of whom require patience, tact, and diplomacy to defuse anger, collect factual information, and resolve conflict.
Completes a daily MOD Report to communicate guest opportunities and other information
Completes accident/incident reports as necessary
Assist in projects and other duties as directed by the Front Office Manager and Director of Rooms.
Managed front desk activity and handled guest check-ins and check-outs
Preparing welcome guest packets and VIP reports
Prepares daily internal communications
Ability to work a flexible schedule that will likely include evenings, weekends, and holidays
Must be able to live the Hyatt Values of Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Qualifications:
Working Conditions:
Must be able to work during the overnight shift
Must be able to work in a variety of weather conditions (rain, wind, snow, heat);
Must be able to sit for long periods
Must be able to twist, bend, and squat frequently; kneel or crawl occasionally; infrequently climb a ladder.
Must frequently perform simple grasping, fine manipulation, and repetitive hand & arm movements.
Hyatt is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Full-time
Job: Front Office
Req ID: ISL001470
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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