Job Information
Abbott Operations Manager in Istanbul, Turkey
Operations Manager
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To :
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works at Umraniye location in the International Finance Division. We are seeking a highly organized and dynamic Operations Manager to oversee and coordinate logistics, order entry, customer service, and import/export operations. The ideal candidate will have a strong background in supply chain management, excellent communication skills, and a proven track record of improving operational/cost efficiency. As Operations Manager, you will be reporting to EMEA Logistics Leader.
What You’ll Do
1. Logistics Management :
Oversee the planning, implementation, and optimization of logistics operations.
Coordinate with suppliers, sources, and distributors to ensure timely delivery of goods.
Manage inventory levels and warehouse operations to minimize costs and maximize efficiency.
2. Order Entry and Customer Service:
Supervise the order entry process to ensure accuracy and timeliness.
Lead the customer service team to provide exceptional support and resolve customer issues promptly.
Develop and implement customer service policies and procedures to enhance customer satisfaction.
3. Import & Export supervision :
Manage all import and export activities, ensuring compliance with international/National trade regulations.
Coordinate with customs brokers, freight forwarders, and other stakeholders to facilitate smooth import/export processes.
Maintain accurate records of all import/export transactions and documentation.
4. Team Leadership:
Lead, mentor, and develop a high-performing team across logistics, order entry, and customer service functions.
Conduct regular performance reviews and provide feedback to team members.
Foster a collaborative and positive work environment.
5. Process Improvement:
Identify opportunities for process improvements and implement best practices to enhance operational & financial efficiency.
Monitor key performance indicators (KPIs) and generate reports to track progress and identify areas for improvement.
Stay updated on industry trends and advancements to ensure the company remains competitive.
6. Margin and Profitability Focus:
Develop and implement strategies to improve profit margins and overall profitability.
Analyze financial (department related) data to identify cost-saving opportunities and areas for revenue growth (logistics wise)
Collaborate with finance and sales teams to align operational strategies with financial goals.
7. Audits and Compliance:
Ensure all logistics, order entry, customer service, and import/export activities comply with company policies and legal regulations.
Support regular audits to verify compliance with internal and external standards.
Prepare and maintain documentation required for audits and regulatory inspections.
Implement corrective actions to address any non-compliance issues identified during audits.
Stay informed about changes in regulations and update company policies and procedures accordingly.
Required Qualifications
Bachelor’s degree in supply chain management, Business Administration, or a related field.
Minimum of 5 years of experience in logistics, customer service, and import/export management.
Desirable strong knowledge of international trade regulations and compliance.
Excellent leadership and team management skills.
Fluent in English, reports to International (oral and written)
Exceptional problem-solving and decision-making abilities.
Strong communication and interpersonal skills.
Apply Now
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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