Job Information
Livingston International Trainer in Itasca, Illinois
Trainer
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.
Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.
Job Type: Full Time
Location: IL Itasca - US021
JOB SUMMARY
Reporting to the Director, U.S. Brokerage with dotted line reporting to the North America Training Manager, the position will be responsible for the delivery and implementation of technical skills and industry knowledge within our Customs Brokerage department (specifically air/sea) for internal and external staff. You will be the subject matter expert in educating the overall brokerage process and help employees get acclimated with Livingston's systems. This role will handle training new hires within the Customs department, as well as internal employees transitioning teams.
The ideal candidate has a background in Customs Brokerage (air/sea preferred) and has a passion for fostering high engagement, coaching and a supportive culture to deliver quality training experiences to our dedicated teams.
KEY DUTIES & RESPONSIBILITIES
Work with the business leaders to determine individual training needs.
Proactively use business metrics to determine training needs for their region of responsibility.
Assist with the design and development of technical training programs and job aids.
Deliver technical training programs to current employees within our National Service Center and new hire orientation within Customs Brokerage.
Evaluate the effectiveness of the training delivered and report back to the business and make changes where appropriate.
Perform other related duties as assigned by management.
Adhere to established policies and procedures.
KNOWLEDGE & SKILLS
LCB preferred
Demonstrates a drive to perform at a high standard in all situations ensuring the results meet or exceed the needs.
Possesses a wide range of knowledge across brokerage operations
Strong analytical, critical thinking and problem-solving skills.
Must be approachable, outgoing, enthusiastic, and positive with the initiative to collaborate to do what needs to be done.
A quick learner with the willingness to adopt new tools and approaches with the intent to train others.
Demonstrates self-confidence and an ease to speak in public.
WORK EXPERIENCE – MINIMUM REQUIRED
3 years of related experience
EDUCATION
Preferred: Associates Degree or post-secondary education
CERTIFICATIONS DESCRIPTION
Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.
Successful completion of the CCS examination is a mandatory requirement for further advancement.
COMPETENCIES
Business Acumen and Straight Talk
Inclusion and Collaboration
Customer First Focus
Leading and Developing
Agility
Accountability
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.