Job Information
R.E. Michel Company, LLC Propane Equipment- Branch Manager / Jackson, MS in Jackson, Mississippi
This Position is for a Propane Equipment Branch Manager with a work location in Jackson, MS.
Job Description
Job Title: Branch Manager
Reports To: Regional Branch Manager
General Summary: Currently looking for an experienced professional who is looking for the challenge of managing at a location in Jackson, MS. The ideal candidate will be responsible for overseeing daily operations, ensuring profitability, and fostering a positive work environment. Reporting to the Regional Manager, this role requires strong leadership skills, exceptional customer service, and a proactive approach to achieving sales and operational goals.
Operational Leadership: Manage day-to-day operations of the branch, including sales, inventory, staffing, and administrative tasks. Continuously evaluate action plans to meet customer needs and company objectives.
Team Development: Recruit, train, and develop branch personnel. Foster a productive team environment by providing coaching, feedback, and performance evaluations.
Sales and Customer Service: Collaborate with sales team to drive sales growth and maintain exceptional customer service standards. Develop and maintain customer relationships, address complaints promptly, and ensure customer satisfaction.
Financial Management: Achieve sales and profitability goals set by corporate. Monitor expenses, manage inventory, and ensure accurate financial reporting.
Facility Management: Ensure the branch facility meets company standards for cleanliness, safety, and security.
Job Responsibilities:
Uphold Corporate Mission and Value Statements.
Prioritize "Customer First" standards and resolve customer complaints promptly.
Maintain exceptional customer service and safety standards.
Develop and motivate branch team members.
Collaborate with sales associates to drive sales growth.
Ensure accurate and timely completion of administrative tasks.
Implement credit and collection procedures.
Ensure regular attendance and punctuality.
Coordinate vehicle maintenance and driver qualifications.
Perform other duties as assigned.
Preferred Education and Qualifications:
Supervisory experience or training.
Problem-solving and decision-making skills.
Strong communication and interpersonal skills.
Knowledge of propane equipment, parts and supplies.
Understanding of accounting principles.
Proficiency in mathematics.
Familiarity with company products and computer systems.
Valid driver's license and ability to operate branch vehicles.
Work Environment:
Fast-paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement and lifting during physical loading/unloading of trucks and when stocking products. The employee is occasionally exposed to extreme cold and extreme heat. The work schedule is typically Monday through Friday and some Saturday (half day). This is a safety sensitive position.
R.E. Michel Company, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.