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TD Bank Loan Ops Team Lead II - Repo in Jacksonville, Florida


Job Title:

Loan Ops Team Lead II - Repo

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

Auto req ID:


Department Overview:

Hybrid position; must be able to commute into Jacksonville, FL office.


United States

Job Requirements:

Education & Experience:

2 year degree or equivalent experience

3-5 years related experience required

Previous lead experience is required. Ability to coach and motivate Employees to improve performance and efficiency

Demonstrated attention to detail and proven ability to prioritize workload to meet unit objectives

Direct experience in one or more Loan Operations functions is preferred

Excellent written and verbal communications skills are required

The ability to understand and apply complex policies and procedures is required

Knowledge of relevant banking rules and policies is preferred

The ability to balance competing priorities and make sound business decisions within standard policy is also required

Ability to interact with and provide excellent Customer service to internal and external Customers

Excellent PC skills and familiarity with standard office equipment

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.



Job Description:

The Loan Operations Team Lead II guides and supervises the day-to-day of a unit or team in Loan Operations. The job performs various administrative tasks involved in servicing loans.

Depth & Scope:

Performs duties of Employees supervised on a limited basis and acts as an experienced resource for team

Activities involve day-to-day work load coordination, resolution of procedural problems, and prioritization based on business objectives

Usually provides support to two or more teams performing two or more operations activities

Responds to more complex inquiries and issues from Customers and internal units

Researches information to provide responses and resolution

Contacts Customers to explain items affecting their accounts

Reviews work, provides information and procedural knowledge to less experienced staff

Performs varied, non-routine administrative tasks in support of a single unit or team within Loan Operations

Responds to inquiries and issues from internal units

Performs research and reviews of any unresolved suspicious items with staff to help prevent fraudulent activities

Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching and guidance to team members

Performs preliminary research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities

Makes entries in general ledger related to paperwork and information processed

Ensures accuracy of entries and verifies data entered

Approves and reviews general ledger entries and/or invoices for accuracy and completeness

Provides input and assistance to management in developing and maintaining budget as requested

Identifies audits, investigates, and rectifies departmental discrepancies


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.






Repo experience.

Work Location:

4600 Touchton Road, Building 200, Suite 400

Business Line:


Job Category - Primary:

Operations & Underwriting

Job Category(s):

Operations & Underwriting

**Province/State (Primary):


City (Primary):


Job Family:

Retail / Commercial Operations

Time Type:

Full Time

Employment Type:


Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.