Job Information
TD Bank Loan Ops Team Lead II - Repo in Jacksonville, Florida
376312BR
Job Title:
Loan Ops Team Lead II - Repo
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
Auto req ID:
376312BR
Department Overview:
Hybrid position; must be able to commute into Jacksonville, FL office.
Country:
United States
Job Requirements:
Education & Experience:
2 year degree or equivalent experience
3-5 years related experience required
Previous lead experience is required. Ability to coach and motivate Employees to improve performance and efficiency
Demonstrated attention to detail and proven ability to prioritize workload to meet unit objectives
Direct experience in one or more Loan Operations functions is preferred
Excellent written and verbal communications skills are required
The ability to understand and apply complex policies and procedures is required
Knowledge of relevant banking rules and policies is preferred
The ability to balance competing priorities and make sound business decisions within standard policy is also required
Ability to interact with and provide excellent Customer service to internal and external Customers
Excellent PC skills and familiarity with standard office equipment
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Hours:
40
Job Description:
The Loan Operations Team Lead II guides and supervises the day-to-day of a unit or team in Loan Operations. The job performs various administrative tasks involved in servicing loans.
Depth & Scope:
Performs duties of Employees supervised on a limited basis and acts as an experienced resource for team
Activities involve day-to-day work load coordination, resolution of procedural problems, and prioritization based on business objectives
Usually provides support to two or more teams performing two or more operations activities
Responds to more complex inquiries and issues from Customers and internal units
Researches information to provide responses and resolution
Contacts Customers to explain items affecting their accounts
Reviews work, provides information and procedural knowledge to less experienced staff
Performs varied, non-routine administrative tasks in support of a single unit or team within Loan Operations
Responds to inquiries and issues from internal units
Performs research and reviews of any unresolved suspicious items with staff to help prevent fraudulent activities
Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching and guidance to team members
Performs preliminary research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities
Makes entries in general ledger related to paperwork and information processed
Ensures accuracy of entries and verifies data entered
Approves and reviews general ledger entries and/or invoices for accuracy and completeness
Provides input and assistance to management in developing and maintaining budget as requested
Identifies audits, investigates, and rectifies departmental discrepancies
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Province/State:
Florida
City:
Jacksonville
Qualifications:
Repo experience.
Work Location:
4600 Touchton Road, Building 200, Suite 400
Business Line:
TD Bank AMCB
Job Category - Primary:
Operations & Underwriting
Job Category(s):
Operations & Underwriting
**Province/State (Primary):
Florida
City (Primary):
Jacksonville
Job Family:
Retail / Commercial Operations
Time Type:
Full Time
Employment Type:
Regular
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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