VetJobs - The Leading Military Job Board

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products for example when running the restaurant. However, this franchisee is a separate company and separate employer from McDonald's USA. If you are hired for the job described in this posting the franchisee will be your employer not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant including hiring, firing, discipline, supervision, staffing and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

DESCRIPTION:

We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users-managers, crew, and customers can effectively use the technology in the restaurants.

REQUIREMENTS:

The OTP Pro is responsible for deploying, maintaining and repairing restaurant hardware, software and network technology in their organization's restaurants.

DUTIES OF THIS POSITION INCLUDE THE FOLLOWING:

Upgrades: Perform certain self-installs and OS upgrades

Maintain and repair technology equipment in the restaurants

Perform certain self-installs and OS upgrades

Ensure technology is functioning well for customers and crew

Troubleshoot point of sale technology issues and repair or replace equipment

Must have flexible availability; may need to be available late evenings/early mornings to troubleshoot onsite or over the phone during a system outage

Complete weekly and monthly restaurant technology walk thru

Troubleshooting: Provide in house technology support to triage issues on-site and over the phone

Development: Train, develop and lead an organization of OTPs for restaurant level support

ADDITIONAL INFO:

Competitive pay starting at $40,000-$55,000/year, depending on experience

Up to 3 weeks paid vacation

Tuition reimbursement and/or educational assistance through Archways to Opportunity Qualifications

Responsible with good attention to detail and strong time management skills

Strong communication skills with the ability to effectively communicate technology needs

Self-motivated with a thirst for knowledge

Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on call availability may be needed on occasion.

This job posting contains some information about what it is like to work in a McDonald's restaurant but is not limited to a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day and this position does not list all the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant I understand that the information I provide will be forwarded to the franchisee operated organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchisee organization for information about its privacy practices.

Requsition ID: PDXMCE3AA5D50-A030-4EC1-838C-D5FA13CE4C4B_72052

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.