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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Operational Risk Management Specialist with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Indonesia Risk Management is responsible as a second liners of Risk Management. This position is responsible for Operational Risk Management. Support initiated re-engineering projects for all Control support systems. Participate in audit control processes to assess risk mitigation and identify where additional controls are needed.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit

• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

• You thrive in teams, and enjoy getting things done together

• You take ownership and build solutions, focusing on what matters

• You do what is right, work with integrity and speak up

• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

1. Minimum of bachelor-degree in Accounting or other related fields.

2. A recognized risk designation is preferable

3. Preferably minimum of 5 years in audit (internal and/or external) or compliance or operational risk management.

4. Preferably minimum of 5 years of experience in insurance industry, risk advisory / consultancy, or banking

5. Knowledge of Computer Assisted Audit Techniques is preferable

6. Good knowledge on information security, technology risk mgt., project and change management risk is desirable

7. Good English (written and oral)

Nice to Haves:

• Ability to build and manage relationships with the key internal stakeholders

On the job you will:

1. Assist CRO in updating and monitoring the Risk Management policies/procedures to ensure Indonesia operates within the MFC ORM framework, OJK requirements and MFC risk policies

2. Assist CRO to prepare the Board Risk Committee materials and as well as OJK reports

3. Work with the Business Unit especially with the Risk and Control function to ensure operational risk tools is effectively implemented, such as: Risk and Control Self-Assessment, loss incidents, scenario analysis, project risk register, KRI, etc.

4. Monitor the outstanding Corrective Action Plan (CAPs) for Audit, Risk, Compliance, and IRM and ensure that the outstanding issues are closed by the business units timely

5. Present in risk committees and other senior management meetings

6. Lead in any company advisory projects based on the assignment from the CRO and other Stakeholders

7. Maintain good working knowledge about ORM practice in the industry

8. Maintain good working relationships with the business units including providing advisories and challenges.

9. Collaborate with other second line of defense (legal/compliance, IRM) so that all second line of defense have consistent message to deliver to the business units

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better

• A leadership team dedicated to your growth and success

• A bold ambition and set of goals to be a leader in driving transformation in our industry

• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .