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Description:

Top Skills' Detail

Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance

o Experience with systems and hardware and software administration and integration

o Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management

TEKsystems is looking for a Desktop Support Specialist who specializes in electronic classroom technical support. As a technical support specialist on our project, you’ll ensure student training infrastructure is functional and available and Active Directory accounts are properly configured. You’ll help customers overcome any challenges through monitoring and performance management. You will identify problem areas and opportunities for improvement in a mission critical network. Your experience and communication skills will come in handy as you turn metrics into information and communicate their meaning. You will gain experience in managing users and computers in an enterprise network.

Skills:

Desktop, Windows 10, Help desk, Troubleshooting, Active directory, Secret clearance, Security+, Technical support, Ticketing system, Service desk, Windows, Customer service, Hardware, Hardware/software, Information technology

Top Skills Details:

Desktop,Windows 10,Help desk,Troubleshooting,Active directory,Secret clearance,Security+,Technical support,Ticketing system,Service desk,Windows,Customer service,Hardware,Hardware/software,Information technology

Additional Skills & Qualifications:

o Experience with multi-media systems support and community of interest (COI) network operations

o Experience with local group policy management and file share, system, and account administration

o Experience with configuration and change management and life cycle support

o Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching

o Experience with system monitoring and troubleshooting

o Knowledge of system development, software maintenance, and ancillary functions

o Knowledge of cyber defense compliance and accreditation services

o Ability to connect non-Navy workstations to the network system

o Ability to perform onsite service center support

o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

§ Medical, dental & vision

§ Critical Illness, Accident, and Hospital

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)

§ Short and long-term disability

§ Health Spending Account (HSA)

§ Transportation benefits

§ Employee Assistance Program

§ Time Off/Leave (PTO, Vacation or Sick Leave)

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.