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Role Description

Perform a variety of administrative duties in support of a manager, team or department, including phone coverage, calendar management, travel booking, expense reports, invoice processing and stationery orders. Help managers and team members navigate governance processes, approval workfows and system requirements.

Role Objectives

• Perform a variety of administrative duties in support of a manager, team or department.

• Execute routine tasks including phone coverage, calendar management, travel booking, expense reports, invoice processing and stationery orders.

• Handle ad hoc queries from managers and team members to help navigate governance processes, approval workfows and system requirements.

• Participate in periodic initiatives such as foor restacks,workspace equipment upgrades and event planning.

• Establish and maintain close relationships with managers and team members under coverage to foster trust and better understand administrative preferences and priorities.

• Cultivate a wide network of internal colleagues to facilitate execution of everyday tasks, including: business management, technology, travel operations, mail services, facilities management, accounts payable, and conferences and events.

• Partner with administrative assistants in other business units and/or regions to promote cooperation and manage joint deliverables where necessary.

• Apply a strong understanding of company policies, workfows and governance requirements to deliver timely and comprehensive administrative support to managers and team members under coverage.

• Leverage awareness of department structures in other business areas to help stakeholders navigate the organization as required.

• Apply experience with outside vendors (airlines, hotels, restaurants, car services) to ensure optimal delivery of administrative tasks such as travel arrangements, event booking and ground transportation.

Qualifications and Skills

Additional Requirements