Job Information
Mondelez International Key Accounts Manager, SPAR, South Africa in Johannesburg, South Africa
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.
How you will contribute
You will:
Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
Execute the strategy for the customer
Ensure the delivery of JCBP (Joint Customer Business Plan).
Optimize the use of resources in order to obtain more profitability in the operations
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
Customer-facing roles
Growing revenue and market share
Delivering results and problem solving
Understanding multiple customers, go-to market strategies, structure and business practices
Negotiating and influencing skills
More about this role
Role Purpose:
To develop and manage the strategic account plan for designated accounts and regions, ensuring the delivery of budgeted volume and profit. Working with customers to develop an effective Joint Business plan whilst leading, developing, and aligning stakeholders and the Operational team to ensure excellent execution of JBP and Account Plan through Perfect Store implementation.
Key Responsibilities:
Volume and Revenue growth
Trade Investment within customer base
Annual plan by customer
Full P&L Management for your accounts/regions
Service levels and Perfect Store strategy
Joint business plan
Margin, profit, market and forward share
Improvement in Advantage Group scores
Manage Culture
Change management - belief
Career pathing – future talent pool
Lead and coach immediate and broader team
Develop, implement, optimize and manage
Ensure Compliance
Ensure customer complies with business process
Key Performance Areas: Customer
Ensure customer metrics are achieved through negotiation and delivery of joint business plan
Drive service levels with incremental improvements by working closely with the customer
Tailored promotional strategy delivered in line with customer expectations and Mondelēz framework
Work with category / shopper team to create shopper and category strategy by customer
Execute pricing strategy in accounts and execute pack/price architecture changes
Deliver Account ‘Must Win Battles’ through Account Plans
Execute P&L effectively
Grow share, range and distribution in line with specific account target
Develop customer relationships:
Manage trade-offs within customers for the greater benefit of Mondelez
Improve Advantage Group Survey results in account base
Create a deep understanding of what is needed to execute account plans at regional and store level. Work closely with NOM to ensure this happens.
Promotional calendars updated weekly across customer base
Key Processes
Support sales strategic projects
Execute objectives set by Channel head
Manage and enhance workflows and processes
Plan and organize multiple work outputs through assigning priorities according to given criteria considering a specific context or situation.
Deliver changes to optimize processes, systems, policies and procedures
Direct the implementation of change and innovation initiated by the organization
always Attend Competition Law training and ensure adhered to
Reduction & management of claims
Deals – timing and process adherence
Demand Planning and iS&OP process and ways of working embedded
Analyze business: identify and manage trends. Formulate action plans.
Manage customer and people queries
Ensure audit compliance
Manage Health and Safety for area of responsibility
Key Stakeholders
NOM
Field Sales team
Enabling team
CLT
Human Resources
Customers
Trade marketing and category
Marketing
DM’s
RSM’s
RAM’s
Supply Chain team
Revenue Management
Credit team
Qualifications, Knowledge, Skills & Experience required:
Bachelor of Commerce degree a prerequisite
FMCG/CPG Industry experience with a minimum of 3-5 years in Account Management
Strong project management and budget management experience
Strong commercial acumen and understanding of products, retail, margins, national account management
Ability to drive innovation, generate unique solutions and embrace new ideas
Performance driven and accountable
Key Skills SetsRequired:
DemonstratedeffectiveandinfluentialBusinessPartneringandcollaboration
Strongpresentationskills - ability to translate data into actionable insights
Processmanagement
Customerfocus
Dealingwithambiguity
Developingprojectteammembers,selfandothers.
Conflictmanagement
No Relocation support available
Business Unit Summary
Mondelēz International’s Sub Saharan Africa Business Unit is made up of three key focus areas namely Southern Africa, West Africa and the Rest of Africa Markets. The Business Unit is home to approximately 1000 Makers and Bakers who strive to bring only the best quality and loved brands to our consumers. Mondelēz International in Sub Saharan Africa is proud to house global legacy brands including Cadbury Dairy Milk, Oreo, Halls and Bournvita, together with local jewels such as Cadbury LunchBar, Chappies, TomTom and Dentyne. The Business Unit’s Markets have consistently been awarded Top Employer certification, and has been recognised as a Top Employer in Africa.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Account Management
Sales
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
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