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United Health Services Telephone Operator in Johnson City, New York

Telephone Operator, Wilson Hospital

United Health Services is seeking a Telephone Operator to join our Wilson Medical Center team in Johnson City, NY. This is a benefits-eligible position.

Shift: Varies Hours per week: 40 Salary range: $16.50-$22.28, depending on experience

Telephone Operator Position Overview

Switchboard Operators are professional tele-communicators, functioning as a central point of communication within UHS facilities. Receives emergency response calls and initiates proper notification of emergency codes. Assists callers, visitors, physicians, funeral home directors, and hospital personnel. Acts as answering service for areas as assigned.

UHS Binghamton General Hospital holds 220 beds and provides general medical clinic services such as surgical, rehabilitative, and emergency care to the people of greater Binghamton. It offers 24-hour emergency care and operates such major regional programs as orthopedic surgery, bariatric care, wound care, physical therapy and rehabilitation services, chemical dependency treatment service, behavioral health program, sleep center and gastroenterology laboratory at our medical clinic.

Telephone Operator Responsibilities and Expectations

? Responds to requests for paging of hospital personnel and physicians using overhead paging, digital pager, or cell phone.

? Demonstrates responsibility for emergency codes, alarms, phone, and frequent testing of alarm and emergency systems.

? Contacts on-call hospital personnel as requested by various departments.

? Contacts clergy as requested by various departments.

? Maintains control of hospital keys.

? Maintains control of hospital safe.

? Facilitates telephone repair and distributes new phones.

? Maintains and tracks pagers for hospital personnel.

? Functions as back-up information desk during off hours.

? Functions as base station for hospital security.

? Facilitates release of deceased.

Position Qualifications


? High School Diploma or equivalent.


? Two years previous switchboard experience.

Employee Benefits at United Health Services

When you work at United Health Services, you become part of our family. We’re proud to offer competitive benefits and compensation to our employees who make an impact every day.

  • Health, dental, and vision insurance

  • Voluntary benefits, including cancer, pet, and life insurance

  • 403(b) retirement plan with company match model

  • Immediate accrual of paid time off

  • Wellness program rewards and insurance discounts

  • Employee Assistant Program (EAP) counseling and concierge services

  • Free, extensive online training through HealthStream

  • Tuition reimbursement and education incentive programs to further your education, particularly in nursing or allied health fields

About United Health Services

United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York’s Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care.

United Health Services employees and providers are “LOVED!” This means we’re Living Our Values Every Day. Here, you’ll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation.

United Health Services in an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at