Job Information
BEST FRIENDS ANIMAL SOCIETY Assistant Manager - Roadhouse & Mercantile in KANAB, Utah
Location: Kanab, Utah
Hiring Range: This position's hiring range is anticipated to be $40,000 to $65,000 annually, depending on experience, plus great benefits!
Interviews will occur weekly until the position is filled.
Summary: TheAssistantManagerof the pet-centric Best Friends Roadhouse & Mercantile will support the RoadhouseManagerin leading a staff of approximately 27 associates in warmly welcoming visitors and their pets to this subsidiary of Best Friends Animal Society. TheAssistantManagerwill exemplify and drive an inspired, hands-on level of personal service in keeping with Best Friends brand and hospitality standards for all guests and their pets while providing appropriate recognition, personal involvement and amenities for Best Friends clientele including members, donors, volunteers, associates, etc.
TheAssistantManagerwill be highly visible for Roadhouse guests and associates and within the Kanab community while effectively interacting with Best Friends Animal Society department heads and working collaboratively with Best Friends Hospitality group leaders.
Essential Duties and Responsibilities:
Ensure safe conditions are maintained at all times for all guests, pets and associated visitors
Provide coverage for RoadhouseManagerdays off.
Provide hands on operational support of all Roadhouse activities as needed.
Ensure all staff are nurtured, trained and supported.
Build long term relationships with Guests, Pets and Associates.
Ensure the property is kept in pristine condition at all times.
Perform other duties as required.
Skills and Experience:
Demonstrated prior supervisory experience in boutique lodging or hotels, front desk and lodging operations or similar.
Familiarity with hospitality technology software and systems including property management, guest communications, digital locks, etc. or aptitude to learn.
Some prior experience with retail and food and beverage in a lodging environment is preferred.
Excellent customer service skills and understanding of complex systems with changing priorities.
Previous demonstrated community participation is strongly preferred.
Must have a valid driver's license and qualify for BFAS insurance.
Physical Requirements:
Ability to regularly work a flexible schedule including days, nights, night audits, weekends and holidays as needed in order toassist in managing lodging operations and ensure guest's and pets needs are met.
Ability to work for extended periods of time in all areas of the Roadhouse including events, or housekeeping, with some computer experience with repetitive typing, arm and hand movement.
Ability to drive a Best Friends Animal Society vehicle when necessary to maintain operations and meet guest's needs.
Ability to sit and/or stand for extended periods of time in order to manage lodging operations and meet the needs of guests and pets, as well as interact with the local community.
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
Culture Statement and Responsibility
We value attitude over aptitude, and we treat Kind ness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do.