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Description

The position of Business Initiatives (BI) Manager consists of assembling and engaging internal owners and stakeholders, scoping, initiating, planning, managing, training, communicating, and ultimately transferring major enterprise initiatives. This full-time position is located in Kansas City, Missouri onsite at the World Headquarters campus.

It also consists of acting as a liaison for and assembling, leading, and guiding the work of diverse and distributed team members from impacted business units and Corporate Services groups.

Working with the ultimate leaders and owners of the resulting platform(s), the Business Initiatives Manager will lead initiatives to move from the current state to the desired future state considering and engaging leaders, processes, tasks, roles, tools, data, integrations, and insights including their predecessors, successors, parallel, and adjacent counterparts.

This will also require assessing business and operational implications for each stage and monitoring progress to assure deadlines, standards, and cost targets are achieved.

• The Business Initiatives Manager will provide leadership on all initiative components and participate in associated business activities with its Corporate Services, and business unit counterparts. The BI Manager will assemble and/or engage sponsor coalitions, super-user communities, communications partners, and change management professionals to strive toward delivering successful initiatives.

• Build and maintain a working knowledge of our organization including affiliate companies, our centralized and distributed operations capabilities and leaders, and the strategic direction of our business units.

• Identify voids in our service offerings created by the addition of new business units, new services, new locations, and external influences of clients, suppliers, providers, and business partners.

• Assemble and manage internal and external partners for the execution of initiatives.

• Ensure that all initiatives are delivered on time, within the scope, and within budget.

• Break initiatives into manageable phases to continually deliver improvements and onboard teams that are at varying levels of sophistication.

• Identify opportunities to engage others beyond the initiative scope to support improvement of adjacent processes and tools.

• Leverage our pillar systems and seek common solutions for as many business units and roles as practical while allowing for configurations unique to our diverse set of industries and services.

• Define initiatives scope and objectives, involving all relevant stakeholders and ensuring operational and technical feasibility.

• Secure resource commitments, especially those beyond Corporate Services with competing demands, and manage availability and allocation.

• Develop and implement plans to monitor and track progress.

• Actively manage scope, cost, schedule, and quality to meet stakeholder expectations. Manage changes to the initial scope, schedule, and budget using appropriate verification techniques.

• Manage the relationships with and between all stakeholders.

• Perform risk management review and mitigation to minimize impacts.

• Establish and maintain relationships with prospective and existing external suppliers and consultants.

• Create and manage comprehensive initiative and turnover documentation.

• Ensure review process and other quality control is followed.

• Manage the training, onboarding, people change management process, and communications for successful adoption.

• Establish teams, coordinate activities of multiple stakeholders, and ensure the efficient, cost effective utilization of resources while assuring adherence to performance requirements.

• Responsible for providing performance feedback to supervisors for team members as appropriate.

• Effectively communicate initiative status, risks, forecasted completion and costs to all stakeholders.

• Manage preparation and approval of internal reports.

• Present reports and status of initiative execution and financial performance to executive management.

• Serve as primary contact on assigned initiatives.

• Consult and assist stakeholders with concepts and designs.

• Develop and implement process and procedure improvements to ensure maximum efficiencies and accuracy.

• Responsible for ad hoc reporting to Accounting and Executive Management.

• All other duties as assigned.

Qualifications

• Bachelor’s degree in communications, business, organization development, social sciences, or related field and 8 years of related professional experience required.

• Prior project management experience preferred

• Experienced in standard change management techniques, principles, and procedures.

• Excellent written and verbal communication skills.

• Ability to work methodically and analytically in a quantitative problem-solving environment and demonstrated critical thinking skills.

• Proficient computer skills (e.g., Microsoft Office Suite).

• Strong attention to detail, facilitation, team building, collaboration, organization, and problem-solving skills.

• Demonstrated leadership skills.

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled

EEO/Minorities/Females/Disabled/Veterans

Job Administrative/Office Support

Primary Location US-MO-Kansas City

Schedule: Full-time

Travel: No

Req ID: 240229

Job Hire Type Experienced #LI-SN #COR N/A