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Kelly® Science & Clinical is seeking a Clinical Research Liaison for a fulltime, direct-hire position with a research site in Kansas City, MO. If you’re passionate about bringing the latest scientific discoveries to life and are ready to take the next step in your career, trust The Experts at Hiring Experts.

Company Overview: Our client’s mission is to reduce the effects of cancer by accelerating the development of early detection technologies. We connect leading life sciences companies with our network of healthcare providers to bring scale to observational research studies, while also providing a unique and turnkey ancillary opportunity to our partner healthcare providers.

Position Overview: We are seeking a highly motivated and experienced Clinical Liaison to join our client's team, with experience in gastroenterology and/or pulmonology fields preferred. The Clinical Liaison will play a pivotal role in building and maintaining relationships with our partner clinics, ensuring program success, and serving as the primary point of contact between our company and our partners. The Clinical Liaison will also help manage the onboarding of new partners into our clinical research network. They will collaborate with the Operations Team and the Leadership Team.

Responsibilities:

Clinic Liaison:

• Serve as the primary liaison between partner clinics and our client, facilitating communication and fostering strong partnerships.

• Establish and nurture strong relationships with key personnel at partner clinics specializing in gastroenterology and/or pulmonology.

• Act as the main point of contact for clinic staff, addressing inquiries, providing support, and resolving issues in a timely manner.

• Collaborate with clinic teams to identify opportunities for improvement and implement strategies to optimize program effectiveness.

• Coordinate meetings, trainings, and presentations with clinic staff to educate and keep the program top of mind.

• Regularly communicate updates, developments, and best practices to clinic personnel to promote collaboration and engagement.

• Monitor and report on program performance metrics and KPIs, proactively addressing any deviations and implementing corrective actions as necessary.

Program Success:

• Document and bring forward partner feedback for internal discussions on ways to improve partner satisfaction and enhance program efficiency.

• Coordinate with internal stakeholders, including operations and business development, to streamline processes.

Manage Onboarding of New Partners

• Work closely with internal operations and business development teams to ensure the successful implementation and onboarding of new channel partners.

Qualifications:

• Bachelor's degree in a science or healthcare related field.

• Minimum of 3 years of experience in clinical research or the healthcare industry.

• Strong understanding of medical terminology, clinical research, or the healthcare industry.

• Demonstrated proficiency in effectively collaborating, networking, and building relationships with key stakeholders and prospects, both internal and external.

• Proven aptitude to offer strategic consultative support to customers, collaborating on solutions to meet client needs.

• Demonstrated knowledge and experience in gastroenterology and/or pulmonology specialties preferred.

• Excellent communication, presentation, and interpersonal skills.

• Proven ability to manage multiple projects simultaneously and prioritize effectively.

• Detail-oriented with a focus on delivering exceptional customer service.

• Proficiency in Microsoft Office Suite and CRM software.

Additional Requirements:

• Willingness to travel as needed (approximately 20-25%) to partner clinic locations.

• Ability to work independently and as part of a collaborative team environment.

• Flexibility to adapt to changing priorities and evolving business needs.

• Commitment to maintaining confidentiality and upholding ethical standards in all interactions.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.