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Summary As a Human Resources Assistant, you will assist with clerical or technical tasks in support of the Benefits and Retirement Center. Location of position: General Services Administration, Office of Human Resources Management, Kansas City, MO We are currently filling one vacancy, but additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area. Responsibilities As a Human Resources Assistant, you will perform the following duties: Explain the features of employee benefit programs, and assist employees in completing necessary forms to start, change, or cancel coverage. Provide information and appropriate forms for inquiries related to a variety of human resources activities and operations. Process applications and forms for employee benefits transactions. Provide basic HR guidance to customers on benefits, and civilian and military deposits. Assist HR Specialists in finalizing retirement applications. Process employee transactions for assigned organizations using HR Links automated human resource system in accordance with policies and procedures outlined in the Office of Personnel Management's (OPM) Guide to Processing Personnel Actions. Upload all health benefits forms to employee’s electronic Official Personnel Folder (eOPF). Use time management skills to meet the needed work schedule demands as situations warrant. Work independently and perform a variety of human resources support tasks for recurring or complex work assignments. Answer and respond to emails daily that arrive in the benefits inbox and send to proper HR Specialist. Prepare correspondence/reports for final review by higher-graded HR Specialists. This position has job functions that must be executed within a specific geographic location. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home). Position includes routine telework and remote work arrangements that are geographically specific to: Kansas City, MO Requirements Conditions of Employment US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Meet time-in-grade within 30 days of the closing date, if applicable Register with Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Qualifications For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-05 salary range starts at $40,196 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-04 level or higher in the Federal service. Specialized experience is experience assisting with clerical or technical tasks in support of benefits functions. Experience must include: providing information and guidance on completing appropriate forms; directing inquiries or routing correspondence to the appropriate office or individual; editing and creating office documents and correspondence using various office automation software; and performing administrative functions such as scanning documents, maintaining files, and responding to emails. OR EDUCATION: Four years of successfully completed education above the high school level. OR COMBINATION OF EDUCATION AND EXPERIENCE: A combination of post high school education beyond the second year and experience which combined meet the qualification requirements of this position. Education Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information Bargaining Unit Status: This position is ineligible for the bargaining unit Since you will be selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants. On a case-by-case basis, the following incentive may be approved: Credit toward vacation leave if you are new to the Federal government GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and Fostering a work environment where all employees, customers and stakeholders feel respected and valued. Our commitment is: Reflected in our policies, procedures and work environment; Recognized by our employees, customers and stakeholders; and Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.