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Date Posted:

2024-04-03

Country:

India

Location:

Block G&H (Tulip), 8th Floor, Embassy Tech Village, Sarjapura Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka,560103, India.

The prime responsibility of the process is to manage Accounts Receivable activities from Invoicing to Collections to dispute management, including reporting. Work closely with sales team and all the internal support team to deliver the accurate Invoices to customers and collect on them.

Role & Responsibilities:

• Sending account statement to customer

• Contacting customers for payment

• Working on open disputes and resolving them timely

• Prepare outstanding Invoice reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information.

• Maintains database by entering, updating and retrieving data, as well as formatting and generating reports.

• Assists in resolution of outstanding invoice queries/disputes.

• Responds to inquiries from internal and external customers.

• Adheres to credit & collections policies while issuing credit notes, compliance to Customer Privacy Policy, GAAP and internal controls.

• Checks and verifies account receivable records, prepares invoices, credit notes, files

• Responds to internal and external customer Invoicing inquiries.

• Supports internal metrics and goals through invoicing activities.

Candidate requirement:

· Sound judgment and ability to make quality and quick decisions

· Should have excellent communication skills in English

· Strong attention to detail

Educational Qualification:

• Graduates in any stream (10+2+3) with at least 5 years of relevant/equivalent experience

Desired Profile:

• Comfortable working with multiple operating systems

• Awareness about Dell product portfolio preferred

• Capacity to work efficiently and effectively in fast paced environment with tight deadlines

• Able to multi-task to manage both tactical and strategic work streams relating to area of responsibility

• Strong analytical mindset with willingness to Innovate

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Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

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