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Goodwill Northern New England Work Support Specialist- York and Cumberland County in Kittery, Maine


Goodwill Northern New England — good works here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.


In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:

  • Medical, Vision and Dental benefits

  • Telehealth services for physical and mental well being

  • 30% Employee discount at Goodwill stores in ME, NH & VT.

  • Generous PTO Plan

  • Valuable job training with growth potential

And more!

What makes Goodwill NNE special is how much we care about our employees. We offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Job Summary:

As a Work Support Specialist or Job Coach, you will meet service recipients at their workplace and ensure necessary accommodations for a positive and productive environment. Your day-to-day activities will involve delivering coaching and training to empower service recipients toward on-the-job independence.

This position is mobile, offering a dynamic work environment that extends beyond the confines of an office. Your workday will involve traveling between various geographic locations within the York and Cumberland areas. You will be provided with a laptop and cell phone to facilitate your work. Your duties include:

  • Provide job assessment, training, and support for individuals served to secure and maintain employment of their choice.

  • Deliver instruction and accommodations as per service plans in diverse business settings to enhance the independence of service recipients.

  • Offer education and support to businesses, co-workers, and supervisors.

  • Actively participate in the development of employment service plans.

  • Develop and provide job assessments and employment opportunities outlined in service plans.

  • Collaborate with referring partners and Goodwill programs for service recipients, attending client meetings and providing information and feedback on employment opportunities.

Required Qualifications:

  • High school diploma or GED.

  • Excellent verbal and written communication skills.

  • Demonstrated ability to work in various employment sites.

  • Ability to travel throughout the entire York and Cumberland area.

  • Reliable transportation and proof of auto insurance.

  • A valid driver’s license permits vehicle operation in Maine with a satisfactory driving record.

  • A background check that satisfies Goodwill NNE criteria for this job.

Preferred Qualifications:

  • Experience supporting clients with disabilities or barriers to employment.

  • ACRE Certified Employment Specialist.




  • Coaching: Expert

  • Communication - verbal: Expert

  • Communication - written: Expert

  • Problem Solving: Expert



  • High School Diploma/GED or better

Licenses & Certifications


  • Drive. Lic. - Class C