Job Information
WestRock Company Operations Department Manager in Knoxville, Tennessee
Career opportunity:
The Shipping / Warehouse Manager is responsible for the efficient operation of the shipping department (in our Knoxville manufacturing plant and nearby warehouse) by partnering with scheduling, operations, and freight providers to ensure the on-time delivery of product to customers.
How you will impact WestRock:
The Shipping / Warehouse Manager leads the Forklift Operators in the daily routine of loading trucks neatly and to the customers’ complete satisfaction
Ensure the compliance of all department employees and processes with all food safety and quality regulations (SQF, HACCP); ISO regulations; and all applicable OSHA and DOT regulations
Ensure the warehouse properties, systems, and practices are compliant with all Risk Management and insurance requirements
Manage the relationship with the leasing agent / landlord of our warehousing facilities
Maintain the proper inventory of all pallet types used for finished goods shipment and storage
Manage the shipping and receiving teams, and assure compliance with all WestRock policies and procedures
Coordinate with 3rd party freight provider to schedule runs in the most cost-efficient and time-saving manner possible
Maintain the relationship with local trucking and shuttling services, FedEx, and UPS service providers
Establish high morale within department by showing fairness, consistency, and an interest in employee problems
Ensure proper workplace cleanliness, organization and all 5S standards are maintained
Drive continuous improvement in procedures and practices, to drive out safety and quality risks from the processes as well as optimize operational efficiencies
Participate in internal and corporate audits and inventory reconciliations
Improve the overall morale of the plant by inclusion, teamwork, coaching and mentoring team
Drive Lean and continuous improvement processes
Partner with the reliability manager to maintain leased properties and WestRock equipment in good working order Prepare work orders for and coordinate repairs of trucks, trailers, forklifts, dock plates, and dock doors
Provides leadership and coaching to ensure that projects are completed on time and that the team provides value to its customers
May be asked to manage other departments or function groups as development opportunities and to balance team workload
What you need to succeed:
Strong leadership skills required; 3+ years of supervisory experience in a manufacturing facility
Previous experience in a warehouse / Shipping Department/and or Inventory Control
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, AS400 System)
Strategic & Tactical Planning, problem solving, mentoring
Data Analysis, understanding of statistical methods
Excellent organization skills and attention to detail required
Effective process management skills
Excellent verbal, written and communication skills
Experience in Change Management
Innovative mindset
College Degree strongly preferred; must have high school diploma or equivalent
What we offer:
Corporate culture based on integrity, respect, accountability and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.
WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.