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Associate Field Service Specialist, Switchgear

Work Mode: Remote

Location : Kohler, WI

Opportunity

Provide superior world class technical support to distributors/customers and assist in conducting

preventative maintenance, system upgrades, and field start-ups for the entire KOHLER

generator paralleling switchgear product line. This position will require approximately 55 – 70%

domestic and international travel.

Specific Responsibilities

• Provide technical support to Distributors, Direct Customers, Electrical & General Contractors, as well as internal customers.

• Create cases to track open issues and ensure timely resolutions for all customer requests.

• Assist Field Service Specialists with the completion, documentation, & operator training of field start-ups/commissioning, system modifications, and preventative maintenance.

• Track and provide documentation corrections for proper document revision updates.

• Assist engineering team in conducting & documenting factory testing and customer witness testing.

• Conduct wiring checks to verify control power distribution and component operation using proper test equipment. (0-125VDC & 0-13.2kVAC)

• Understand concept of PLC and HMI software programs and how they are used within our products.

• Verify correct operation of control components including but not limited to PLC, HMI, metering, protective relays, circuit breakers, etc. per the approved contract drawings.

• Verify correct operation of all communication circuits including but not limited to Ethernet (TCP/IP), RS232/485, Modbus, Modbus+, fiber, BACnet, customer SCADA systems, etc.

• Work with Kohler distributors to verify operation of generators, ATS’s, remote annunciators and other peripheral devices connected to generator paralleling switchgear.

• Maintain documentation, customer signoffs, trip reports, drawings, sequence of operation, component serial numbers, system setpoints, software/firmware versions, etc.

• Understand functionality of all components within and connected to switchgear systems, including but not limited to generator/alternator, voltage regulators, generator controllers, automatic transfer switches, etc.

• Understand and tune generator speed and voltage biases for proper synchronizing, loading/unloading, and KW/kVar sharing.

• Submit customer feedback to quality department to formally track product issues.

• Provide feedback regarding design of switchgear systems, including but not limited to, PLC and HMI programming, circuit design, sequence of operation, etc.

• Review and process switchgear warranty claims.

• Understand governing codes related to industries where generator paralleling systems are installed (i.e. – NFPA110, etc.).

• Work on special projects as required.

Skills/Requirements

• Must be hard-working, reliable, customer focused, quality driven, and resourceful.

• Minimum of an Associate degree in Electromechanical Design, Electronic Engineering Technology/related field is required.

• Bachelor’s degree in Electronics, Electrical Engineering or Electrical Engineering Technology is highly preferred.

• Up to 2 years’ experience in testing of transfer switches, protective relays, paralleling switchgear or other electrical power distribution equipment is preferred.

• Understanding PLC and HMI programming is preferred.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $25.55 - $31.95. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Work at Kohler Energy ?

For more than 100 years, Energy has been an innovative leader in energy resilience, starting with the first modern generator, the Kohler Automatic Power & Light, launched in 1920. Through a combination of organic and acquisitive growth, Energy is now positioned as the third largest producer of power solutions for consumer and industrial customers worldwide. The product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler Energy proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at https://kohlerenergy.com/who-we-are.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact EnergyJobs@kohler.com. Kohler Energy is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .