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ADP Client Service Representative in Minato-ku, Japan

Main Responsibilities

  • Work closely with client for accurate and timely payroll, social benefit and individual income tax related calculationお客様の給与計算、社会保険手続きなど人事給与業務

速やかにお客様の給与、税金及び社保関連業務を正しく扱う

  • Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner.

社内のワークフローの基準を従って、各部署のレソースと効率的な連動

  • Maintain client relationship to improve client’s satisfaction

お客様の満足度を高めて、良好なお客様の関係を維持

  • Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, local regulations, IIT policy, HR processes etc. お客様に給与、所得税それとも社保関する問題を回答、それともお客様に給与関連業務を提供

  • Maintain client services procedure manuals and business process documents

操作マニアル、業務ワークフローなど文書をメンテナンス

  • Participates in testing and validation of services and system upgrading

給与関するシステムのテストも積極的に協力

Qualifications & Experience

  • College degree or above

大卒以上

  • Good service attitude, service industry is welcome.

おもてなしこころで、優良なサービスを提供

  • Good in data processing and detailed oriented

優れたデータ処理技能、細かいところまで丁寧に扱う

  • Strong experience in HR experience, payroll knowledge is plus.人事事務サービス経験(給与・社保)

  • Excellent command of written & oral English

英語能力良好、外資経験や、海外での就業経験を歓迎

  • Good team spirit, communication and interpersonal skill

チームワークが得意、優れたコミュニケーション能力をお持ちの方

  • Good computer skills particularly in Excel, Word and PPT

Excel、Word、PPTなどパソコン技能を習熟

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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