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Oracle Systems Analyst 4-Support in KUALA LUMPUR, Malaysia

Job Description

We are looking for a Oracle Cloud Architect - PaaS who will be responsible of delivering best in class services to our CSS Customers running their solutions on Oracle private, public, and multi-cloud environments.

As Customer Trusted Advisor Oracle Cloud Architect – PaaS is accountable, trustworthy, and able to build lasting relationships with the team members, other Oracle teams and the customers at different levels of the reporting line up to CIO or equivalent business owner. Work closely with customers to align their business and industry requirements at different stages of their Cloud Journey to deliver high value services aligned with Oracle’s best practices and service delivery standards.

Career Level - IC4

Responsibilities

• Leading CSS’s highly experienced delivery teams by providing technical governance and guidance.

• Ensure successful handover from Implementation toward operations making sure the implemented solution will fit the customer requirements.

• Work closely with different CSS teams making implementation and operation of customer’s Mission critical environment a success.

• Be the Oracle Cloud Platform Services Delivery authority to ensure that customers make informed decisions regarding scope to achieve beneficial PaaS solutions cost effectiveness, quality, and reusability.

• Assess and analyse customers cloud platform services needs to make sure that Oracle solutions meets the customer’s objectives.

• Providing technical guidance on Oracle cloud and hybrid solutions to customer and other Oracle team members to underpin successful delivery.

• Support solutions around multi-cloud and hybrid cloud setups.

• Market awareness around not only competitor’s technologies, but new technologies.

• Keen to develop into new emerging technologies and providing structured awareness to CSS teams and customer on how to adapt.

• Working closely with Customer Success Managers ensuring the customers are deriving value from their investments and ensure very high subscription renewal rates.

• Align with the JAPAC PaaS/IaaS teams to contribute and leverage key learning’s.

• Apply industry and Oracle best practices, product knowledge, and business acumen.

• Undertake research, investigations, and developments in Oracle cloud technology in an appropriate way and communicate the findings to the relevant interested stakeholder groups to inform business decisions.

• Ensure Oracle cloud technologies are leveraged appropriately using best practices.

• Be a key contact for new business opportunities by supporting our presales team. Identifies and promotes opportunities for sales of Oracle products and services to support business growth.

• Work with the services sales teams where required to assist at pre-sales level around defining scope, LoE, technical guidance and at high level technical program/project level delivery methodology.

• Actively lead and contribute to strategic programs and initiatives, including innovations.

• Provide advice and guidance on OCI PaaS rchitecture and security.

Desired Technical Skills:

• Overall good knowledge of Oracles private, hybrid and public cloud solutions.

• Strong knowledge and experience in multi-cloud deployment.

• Strong knowledge and experience of OCI PaaS Services like Data Integration,

• Strong knowledge and experience of Cloud Native Application Design and DevOps

• Good automation process and technology experience around DevOps, GitOps, AI/ML, microservices

• Strong knowledge and experience of Data Management and Integration

• Strong knowledge and experience of Oracle Database, Middleware, Analytics and BI

• Strong knowledge of Oracle Cloud Infrastructure (OCI) services and architecture

• Knowledge of networking and IP infrastructure in major cloud provider (OCI, AWS, Google Cloud Platform, Azure, etc.).

• Awareness and knowledge of networking and latency considerations for different workloads.

• Ability to architect for high availability, fail-over & disaster recovery in public or hybrid cloud environments.

• Strong understanding of cloud security.

• Good knowledge of relevant open-source cloud technologies

• Be familiar with KVM, AWS, Azure, SoftLayer and OpenStack.

• Experience in develops, configurable, deploys and maintains cloud security and systems in support of information security operations.

• Understanding of Applications landscape and SaaS Solutions

• TOGAF10 certifications

Skills and Primary Qualifications

• 8 – 15 years of experience in the IT industry, with minimum five years (5) of experience as a senior Architect delivering enterprise solutions and/or transformation programs on cloud platforms. Hands-on experience is a must.

• Experience in architecting or deploying Cloud Integration and Cloud Native solutions in enterprise customer environments.

• Enterprise Design/Architecture Framework experience such as TOGAF or similar

• Provide technical leadership from sales to delivery.

• A good command of English is very important to collaborate with regional and global teams.

• Positive and creative and innovative attitude around design and delivery of solutions within the project.

• Ability to break down complex problems/issues to determine suitability and make appropriate assessments and recommendations.

• Keen to learn new cloud technologies.

• Positive influence on those around you and motivate others toward success.

• Embody our Values: Customer First, Collaboration, Innovation, Inspirational Leadership, and Integrity.

• Proven leadership of large and complex service solution in a large enterprise or service provider.

• Have excellent analytical, problem solving, strong written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization.

• Experience with end-user training.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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