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Baskin Robbins Shift Leader in Ladera Ranch, California

Job Description


The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.


  • Provide excellent guest satisfaction, service speed, and product quality

  • Previous experience working in a quick service restaurant preferred

  • Show passion about results by setting compelling targets and delivering on commitments

  • Meet safety and sanitation standards

  • Anticipate and understand guests’ needs and exceed their expectations

  • Works well in a team environment