Baskin Robbins Shift Leader in Ladera Ranch, California
The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Provide excellent guest satisfaction, service speed, and product quality
Previous experience working in a quick service restaurant preferred
Show passion about results by setting compelling targets and delivering on commitments
Meet safety and sanitation standards
Anticipate and understand guests’ needs and exceed their expectations
Works well in a team environment