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Job Description Summary

Provide support to the Operations Leader for the region with a focus on data management, planning and operating rhythm as well as continuous process improvement strategies.

Job Description

• Essential Responsibilities

• Track and maintain region’s Key Performance Indicators (KPIs) dashboard and generate business reports for Senior Management to guide critical business decisions.

• Support the deployment and execution of Continuous Improvement (LEAN) projects across the with clear process improvement outcomes.

• Track and analyse outage data in collaboration with the outage planning & fulfillment team.

• Manage Region Operations Data Bench housing helpdesk information and content ensuring accuracy and real-time updates

• Manage region’s Escalation Risk Tracker ERP to proactively communicate risks in large projects.

• Support operational business reviews by maintaining action tracker with measurable outcomes execution.

• Support the extended operations team in the upkeep of data quality metrics and management.

Qualifications/Requirements

• Bachelor's degree in Engineering, technology or information technology or relevant discipline from an accredited University.

• Cumulative Grade Point Average (CGPA) of not less than Second Class Upper

• Must have valid authorization to work full-time without any restriction in Nigeria.

• Good written and communication skills in English.

• Effective problem identification and solution skills.

• Strong Data Analytics skills

• Proficiency with MS Excel, MS Power Point.

Desired Characteristics

• Experience with Data Analysis and Reporting: Tableau

• High performer with a passion to lead, take initiative and drive for solutions.

• Willingness and openness to learn and expand skill set

• Strong communication, interpersonal, and influencing skills

• Great attention to detail

• Ability to exercise independent judgment consistent with department guidelines. Previous experience using independent thought processes to plan ahead, process information, maintain workflow and anticipate future needs of the team.

• Strong organizational skills with high attention to detail.

• Self-Starter, proactive, able to work independently with minimal direction

• Ability to quickly identify and prioritize issues, create solutions and meet deadlines.

• Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones.

Additional Information

Relocation Assistance Provided: No